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December 2023 by Charles Harte
I’ve been forced to use Discernity for the past 6 months because my apartment complex switched over to them and made their services a mandatory part of the utility bill. In order to get the same service I had with Altafiber, I have to pay about $15 more each month, which really adds up. Additionally, the product itself is just not consistent, and I constantly have devices disconnecting. I’ve had an ongoing issue over the last two or three months where I’ve had to call in and have them restart my internet, because for some reason their pre-installed router doesn’t allow me to do that on my end. The only saving grace is that the customer service team is quick to respond, very nice and understanding, and always helps me resolve this issue quickly. I respect their commitment and pity their impossible task of supporting a clearly faulty system. As someone who has to work from home, I am endlessly angry that my apartment complex signed a deal with this company and cannot wait to move.
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October 2023 by Lincoln Corneil
Internet service is solid with very few interruptions and good speed. I work from home some days and I can count on my service.
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October 2023 by MichelleArendas
I have lived in the building for 5 years, and have always had reliable wifi from Discernity. They have always been quick to respond with any weather related outages, and have provided great service at such an affordable rate.
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October 2023 by Alexander Toth
Fast, reliable internet and great customer service. Discernity has been the internet provider in our building for the past 5 years and it's been a great experience!
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September 2023 by Faizan Siddiquie
Discernity’s service was always great. I used their service for 5 years, and even though there were some problems caused due to infrastructure initially, they were able to resolve it after investigating. They were always available and provided great explanation and customer service. They also followed up every time to ensure the issue has been resolved. I would highly recommend them.
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September 2023 by J US
Easy to set up service. Customer service phone line is available 24/7.I do wish they would let people use their own equipment, like other ISP companies. Instead, they charge a $7 equipment fee. If you want to use a hardwired connection, then you have to pay another $14 fee.
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September 2023 by Ali Lachey
I had a nice experience working with Discernity. They were always quick to reply to my emails and provided a good service.
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September 2023 by B Country
Loyal customer for 5 years. Good internet and customer service. Always there 24 hours a day.
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September 2023 by Mitch Laing
Very fast internet service. Never had any issues with slowdowns and the wi-fi signal was always strong!
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September 2023 by Cassius
Used Discernity for 2 years, had a great experience.Any maintenance performed was done swiftly and during low traffic hours.Connection was consistent, used it for work and it was always reliable.Would use again 100%
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September 2023 by Erica Thompson
Used Discernity through my apartment for two years and it was seamless! Good price, good coverage, and easy to get in communication with the help desk if needed. If I had to use them again, I would be fine with it!
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September 2023 by Terry Brenner
Discernity was one of the best internet companies that I ever had to deal with. Their customer service and attention to detail were second to none. Questions were answered immediately and you could count on getting things done quickly. I moved out of state--I really wish that they were here!!
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September 2023 by Noya Shir
I actually had a really good internet service! Very fast and on pointAlso service was wonderful, never had issues with them! And if I did they helped solve it! Thank you guys!
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August 2023 by Justin Parlette
We use Discernity in our condo building, and it’s reliable and fast, and on the rare occasion when something goes wrong, it’s fixed quickly. That’s all you can ask for from a service provider, right?
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August 2023 by Kyle Welhouse
Forced to use with apartment complex. Internet was adequate, typically only had difficulties when there was severe weather. Customer support was easy to reach and easy to work with
