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March 2024 by William Bilyeu
The towed my car to their lot and charged me for the towing and storage. They said that my car was reported as abandoned. Only an idiot would think that a vehicle with a license plate recently renewed and with items still in the car was abandoned. The people were somewhat nice, except for the woman at the office who said different things everytime I talked to her. Fortunately, it was cheaper to get my car released that they said originally, but it should never have been towed in the first place. They basically stole my car and then I had to ransom it.In their reply Dave's Towing admitted that the person that reported my vehicle as abandoned is an idiot. That does not make the tow truck less of an idiot. It also does not excuse the woman at the office less incompetent and rude, which she was. She started by stating that she told things to me that she did not tell me over the phone. Then she corrected to that she told the policeman. I am not the police. The charges were different than what I was told over the phone, nor was I told that they would not accept a check, nor that they wanted cash. She could not keep her story straight. Always towing services are supposed to check with the police in Indiana. Dave's Towing did not do that. Also, if a vehicle is abandoned, who do they expect to pay the towing and storage fees? No person is going to pay towing and storage fees for a vehicle that they abandoned! The only way that I knew that my vehicle had been towed to their lot was the device that I had for locating it. I was informed that it had been towed and impounded. Finally, the woman in the office was extremely rude on both the phone and in person.
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March 2024 by Jerry Kelty
Angie was my driver and she knows what she is doing and she is respectful and helpful. I liked her. Thanks a lot Angie. Thanks Jerry Kelty
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March 2024 by Prince Chenou
I would give this 0 stars if Google allowed it. The customer service is absolutely horrible. They towed my car at 10:30 am, and I wasn’t able to get it back till 1:30 pm. It was absolutely ridiculous how the lady responding to my questions was unable to locate my car. I waited over an hour and a half for the driver who towed my car to get it back.The sheer lack of communication between customer service and towers is heinous. I hope to never interact with them again. If you are going to tow somebody’s car, at least return it at a reasonable time. I had to miss work because of this issue.
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February 2024 by Carla Baker
Picked up my car after hours and very friendly and eager to help me.
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February 2024 by Jason Green
Angie is the best driver the best there is a !
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February 2024 by Gina McCarty
Very rude low lifes! I would not let this company any where my property.
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February 2024 by Danny (RainingRoses)
Today I had a great experience with Dave's Towing. My car broke down 15 miles away from home, and after not being able to get a hold of any towing place, Dave's came to my rescue and for a very understandable and affordable price. The lady on the phone was so sweet and helpful, and Tony, the man who towed my car was so kind to me. Made the horrible day I was having much better. I highly recommend their services and will be using, and requesting for Tony again whenever I need it. Thank you for the great service!!
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February 2024 by Yoshiba Hicks
Mr. Tony.. Awesome.. thank you
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February 2024 by Leslie McLaughlin
Anthony provided outstanding service! Very professional and you could tell he has been towing cars for a long time. Highly recommend.
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February 2024 by Tina Talley
My car was hit yesterday and I was referred to Dons Towing thru my insurance (but also found them on Google). I spoke to Donice about getting my car towed. She could not have been more pleasant and her customer service is excellent! Very stressful time and she put me right at ease and took care of me! Will recommend this place again and again!
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January 2024 by Laura Gex
Best towing company when I was broke down less than 20 minutes to pick it up very professional and easy to work with I will Definitely use them again
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January 2024 by Terri Hale
So i have read all the reviews for Dave’s Towing and noticed that there are quite a few negative reviews which can be expected since they work with the public and lord knows you can not please everyone out there. I also noticed that all the negative reviews were not from actual paying customers who have used their service but from individuals that have had their automobiles or motorcycle impounded for being parked illegally, parked in the wrong designated parking area or are inoperable. Now it seems to me that the ones who are complaining about their service are customers that felt like they was impounded wrongly or that the tow service stole their automobile. I can honestly say that I know I wouldn’t be very happy with anyone that impounded my automobile weather i was in the wrong or not, and of course any company that deals with impounds are going to have a negative remarks about them. I have witnessed this company in action several times impounding automobiles due to the area I unfortunately live in. Hell they even impounded me once. At the time i was loud and cussing the drivers out because i felt they had done me wrong. Once it was explained to me I calmed down and understood why I was impounded and accepted the fact that i was in the wrong. These people are doing a job it’s nothing personal and depending on how you treat them determines how they treat you and how cooperative they are in helping you get your automobile back. So before you leave a negative review and complain about the service the driver and the fees ask yourself why you were impounded and how if this was the job you had to feed your family and pay your bills would you react to someone that is screaming at you cussing you, assaulting you and threatening you. I know it made me look at the situation in a different way.
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January 2024 by Arionna Camp
They allow their staff to cuss and threaten people. When you call the company they say that they are “not able to file a complaint, it happens with all tows. If you have a problem contact law enforcement.” Seems like a lot of people have issues with this company, and from the responses to the reviews seems like management is pretty nasty as well.
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January 2024 by Muhammed Mustafa
The staff are really rude on the phone, I think the company needs to review who they hire.
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December 2023 by Stephanie W.
Awful. These people literally take your cash - $100- so you wont have to pay higher price after being towed. Where does the cash go? The guy hooked up my son's car right in front of us- said he walked off and was able to tow him. I was right there Looking at the lot wondering what what happening. Guy told me I would have to pay him $100 CASH right then and there to have him let go of my son's car. This is a crime. How do you people sleep at night knowing how you cheat people out of money? And then where does the cash go???! All at Taco Bell in the Highlands. No stars. Where is that option?
