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August 2024 by Dayamit Matos Coello
Terrible management of services, they offer the Coronavirus vaccine, they allow you to schedule the appointment online and when you arrive at the pharmacy they cannot give you the vaccine because although they have the vaccine, they do not have certified personnel to apply it hahaha, it seems like a joke to me the truth. They waste people's time, the truth is that it annoys me more than anything because there are people who do not have transportation or pay a taxi to go there to receive a service that is offered online and they even confirm the appointment.
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July 2024 by Jay P
Don't trust posted store hours online or on their phone system. Update your info if you're just gonna close early every day or not even be open some days.
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July 2024 by Tim
Closes at 7 not 9
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June 2024 by glenda swift
CVS fern creek pharmacy team is awesome!! I just love Bethany, she out done herself this time. My prescription for my epi-pen was not in stock so the pharmacy transferred my order to another CVS they didn’t have so hike lanes told me to call CVS in the Highland. I was told they have it in stock, but there was a problem with my insurance, so I tried to tell them how to process. But the person had no idea what I was talking about. So I called back to CVS, spoke to Bethany about the issue. She called to see what was the problem, and immediately she reversed my prescription back to her pharmacy. Before I knew it I received a call a few hours later telling that my prescription is ready!! This is the second time Bethany helped me out of a rut, I appreciate her kindness, patience and understanding of my needs. I wish all the pharmacies techs was as nice and pleasant as Bethany??I can’t remember the female Pharmacist name she is awesome and was very helpful as well. Great service??lastly thank you David at highland CVS, for calling with concerns with the transfer of my prescription, you was very caring and nice as well!! Kudos to you all!! Bethany you are a true Blessing, now I can enjoy my vacation???
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June 2024 by Valerie Johnson
My family and I went into Cvs, pharmacy today. We haven't been in there in a long time. So I recommend that my husband send his medicine to their pharmacy. I brought my nephew in there and I came in and it was very pleasant courteous and kind. One of the 2 members offered to help me and Gabby. She wasn't awesome. Customer service and cashier. She greet everyone that walked in the door with a beautiful smile. You have a very wonderful person. Gabby is a great customer service representative. For c v s pharmacy.
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March 2024 by Greg White
Okay, the pharmacy's been closed on weekends for 2 weeks. I know people have trouble finding help. But they could at least find someone at another store to come help. The weekend's the only time I can pick up my prescription.I guess I will have to go by mail.That's the way the world is going to
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March 2024 by Callie Howard
Absolutely terrible. I guess they Are better than wal greens. But still terrible. Your drive thru is pathetic. You text when prescriptions aren’t ready, saying they are. I’ve gone into the store in person, and your employees would rather stock the shelves, then take care of the line. Pharmacy is an absolute joke, knowing people have to get their medicine and have no empathy of how they run or quickly they go.
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February 2024 by Tracie Bailey
Was Great !!!
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January 2024 by Allie Ireland
7:45 and the store closed right in front of me, workers walking out as I'm walking in. Update your hours please? Thank you.
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January 2024 by Ken Risen
Ok if your desperate
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November 2023 by Ryan Bancroft
Just awful the pharmacy is a joke don’t even think about going to this CVS. Unless you just want to waste your time.
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November 2023 by Andrew Hempfling
Understaffed and understocked. DO NOT send your prescriptions here, the employees are impossibly overworked and the antibiotcs that we need are out of stock
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November 2023 by Erin Irvin
Had the doctor send in a prescription on Tuesday. Just received the call today, Friday, that it can be picked up. This facility does NOT care about you in any way shape or form. They are literally why I was forced to come off medicine previously that made me sick because they were not timely/even open to pick it up. I went to check on my medicine at 2 p.m. on Tuesday and their pharmacy was closed until 9 am the following morning. Terrible place, and I would not consider them valuable for anything.
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November 2023 by Erin Zimmerman
Had the doctor send in a prescription on Tuesday. Just received the call today, Friday, that it can be picked up. This facility does NOT care about you in any way shape or form. They are literally why I was forced to come off medicine previously that made me sick because they were not timely/even open to pick it up. I went to check on my medicine at 2 p.m. on Tuesday and their pharmacy was closed until 9 am the following morning. Terrible place, and I would not consider them valuable for anything.
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October 2023 by Kayla Snawder
My prescription was called in by my doctor 10/21/23. I can see the antibiotic in my profile via the app. It says it will be ready on Monday. I go up to the pharmacy on Saturday, they’re closed. I call the pharmacy and they claim the script never got called in. It was deleted. I understand the staffing issue, but scripts should never be deleted out of a profile.