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March 2024 by Yusleidy de armas
One star because otherwise I can't give my opinion. I arrived at the pharmacy in this place and the first impression was terrible. I was the only person there who saw me. They looked at me and there I had to wait for the Chinese lady who apparently had a photo there to help me. He is part of the team leader group of that pharmacy because he has a very bad attitude. When he finally approached me and saw that I didn't speak enough English, it was worse. He treated me even more badly. He gave me a piece of paper and told me to write, but when I had to sign, he made me a gesture with her very unpleasant face and when giving me the medicine I almost dropped it because she gave it to me in the air, you can say that, she didn't say another word to me, not even out of politeness and professional ethics did she tell me that you have a good What a bad day, racism and empathy towards clients who do not master the language predominates more and more every day, having to deal with all types of people is an optional job but if you have already decided to do it, treat people in the best way and with the better attitude because we are in a country of immigrants and it is reality
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March 2024 by Laura Moser
We have used the CVS on Outer Loop since we moved to Louisville in 2015. But since they moved to the new location, literally every time I’ve gone in there it has been an issue. The people who work at the Pharmacy are so obnoxious and rude. They watch you walk up, but then don't acknowledge your Presence. They are curt and down right nasty. CVS needs to provide some customer service training or hire better help. I have just moved all of my prescriptions over to Walgreens my husband as well.
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November 2023 by The RnB Talk Show
Great service and they always have the correct medication ready.
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October 2023 by Rebekha Rodriguez
I am here from out of state and realized I forgot my meds. I got to have a conversation with the pharmacist at this location. He was actually helpful and kind. This is the third CVS I had to contact. I was so very impressed by his helpfulness, it confirmed the other cvs pharmacist I spoke with were no help at all. This was a great experience for me. CVS should have more pharmacists like you.
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October 2023 by RnB Souleffect Tv
Great service and they always have the correct medication ready.
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August 2023 by Terry Zorn
Don't use this location. But ALL CVS pharmacies are HORRIBLE!!! I am forced to use them due to insurance. Very incompetent!!! When the customer doesn't have time to baby sit their location, it's made extremely difficult. Can not understand why a multi-million dollar company is so easy to set customer satisfaction last!!!
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August 2023 by Inalvys Reinoso
This place is closed, and there is no information anywhere. Someone have to upgrade this change...
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June 2023 by Brit S
Took 4 hrs to point an ointment in a bag and add a barcode..
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June 2023 by Eric M.
The new store is much more modern than the old one, but access to this property is terrible. It is traffic bound and more times than not you have to turn right on Outer Loop or Preston and end up having to loop around to get to your ultimate destination. The new staff just does not measure up. We will be transferring out prescriptions elsewhere.
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March 2023 by Gregory A.
First of all I must say this Store is a vast improvement from the old location. New Pharmacy location on corner of Preston Hwy and Outer Loop. They have a drive-thru now! The old store was next to the Best Buy snd had seen better days. Pharmacy Tech's were very friendly and they have a beautiful new store. I've been a long time customer and I'll continue to be due to it's convenient location.
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February 2023 by Dynessia Johnson
the lady, Winnie that works in this department is horrible. just nasty rude and horrible. she never contacted me after my prescriptions were done and she also hung up on me when I called back twice. the fact that she has to deal with sick people but is rude just don't sit well with me! I should've read the reviews before picking up from here but it was close to me and I figured it'd be okay. I guess not! the man who works here wouldn't provide her name so I will be getting that information and calling it in. Would not recommend!
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February 2023 by Miss Glenda
Terrible!!!! I made 2 appointments to get a phone consult!!! Didn’t get either call. So I call the pharmacy and she knows nothing and tells me to call the 800 number and when I do that lady transfers me back to the same dam pharmacy that couldn’t help me to begin with.
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February 2023 by Donna Phillips
I'm back after years so I am seeing how they come off with the new building... and drive thru.
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February 2023 by Dynessia J.
the lady that works in this department is horrible. just nasty rude and horrible. she never contacted me after my prescriptions were done and she also hung up on me when I called back twice. the fact that she has to deal with sick people but is rude just don't sit well with me! I should've read the reviews before picking up from here but it was close to me and I figured it'd be okay. I guess not! the man who works here wouldn't provide her name so I will be getting that information and calling it in.
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December 2022 by Rene Rivers
I absolutely love this CVS. It's always clean and the associates are friendly.