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June 2023 by Abbie Sharp
My phone went in to the lake and I had to get a replacement phone. Charlotte was so helpful and friendly and made the whole process very convenient. I would definitely go to any location that she is working just for her customer service alone.
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January 2023 by Ellen Sloan
They help when we visit. Service has been wonderful. Thanks and Blessings
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December 2022 by dee avery
Customer service has gone down the drain!!! The Loud mouth black girl who's the cricket employee was louder than loud on the phone entire time while I just needed to pay my phone bill. Honestly I couldn't even remember if she even made eye contact with me.
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August 2022 by Michael
The lady that was working the desk was absolutely wonderful she helped me with all my questions and was patient and made it a very pleasant experience at a very stressful time I'm happy to tell my friends and family to switch the cricket.
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April 2022 by Miss Tee
Don saved the day and was most helpful with an alternative to the limbo that I've been placed in. I'm absolutely disgusted with Cricket Warrenty Claim dept however. I have ins on my ph and filed a claim on 4/13 but the other retailer failed to inform me that I had to return my old phone into UPS to get another within 2 days. I did so on 4/18 after the wknd. It was tracked and received by Asurion on 4/20 , Today is 4/22 and I have not received my new device! I called several times and even held for 45 min but calls are unanswered in the Claims dept and Customer Support online said they don't deal with device claims. Where is my new device and Who can credit my ph bill? I hope someone contacts me ASAP about this issue! 9 days later from my original claim , service paid in full and in advance yet I still have no answers and a missing phone!
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April 2022 by Josh Just Played You
The lady was super nice and very helpful.
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September 2021 by Mike Duncan
The lady that was working the desk was absolutely wonderful she helped me with all my questions and was patient and made it a very pleasant experience at a very stressful time I'm happy to tell my friends and family to switch the cricket.
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November 2020 by john finley
Great staff great customer service
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September 2020 by Fuc U
Went in the store on 8/20/2020The guy who was working was not wearing a mask. He said he did not have to per company policy. FYI its a govt mandate.
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July 2020 by Taylor Tingle
I could have talked to the 2 sales persons all damn day. They was funny and did their business and I got my new phone. 10/10 would recommend.
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May 2020 by A. Primas
Update: it's been a week I've contacted the store and they said they didn't know what I was talking about.... Worst encounter EVER!
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October 2019 by Da Halls
Great service and people who are always professional
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September 2019 by Lashanna allen
Very nice place ðŸ‘
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September 2019 by Christina Baldon
Great location
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July 2019 by B Foster
I love me some Kiki, she is my go-to-girl!!!!!!
