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“I had to finance a car from them and Terri Berg went out of her way to help me get that car. She fought tooth & nail to help me. She is the sweetest lady ever and we need more people like her. I’ve been with this credit union since 2017 and I’m not going anywhere”
“A great Credit Union with friendly staff and fast service. You can apply for a loan in the morning and get it before they close. They really care about their members. We love our Credit Union!”
“To Whom It May Concern:My visit at the Dixie Hwy location, LaQuail was very pleasant and helpful with helping me to understand the loan situation. He is also willing to help me when ever he can. I would definitely ? recommend him to anyone that needs assistance in their banking business”
“so michael kelly and becky were amazing! i refinanced my vehicle and I though it would be complicated. They made it so simple. And both were so easy to get ahold of. They basically held my hand thru it. So glad I came here. If you are needing to refinance then read no more you have found your place!! Thanks guys”
“Park Community Credit Union has been great for auto loans. I really haven't used them for much else. However, Ms. Corp did a great job explaining other benefits of PCCU, especially for small business owners, so I plan on using them more in the future. Fundamentally, they are what regional banks used to be. People interested in Louisville's prosperity should really consider using PCCU.”
“This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service”
“I recommend this bank to everyone I can. The checking rewards are phenomenal, and I abolutely love the credit union. The loan application and approval process for my mortgage was stressful of course, but our loan officer was with us every step of the way. Every interaction I've had at a branch has been fantastic. As in people go out of their way to help me. I feel like every time I have a question, employees are quick to find an answer rather than direct me to a number to call. This branch in particular is staffed with the most responsive and genuinely helpful people! Special shout-out to Sheldon and Chad who have worked with me as checking accounts had to be split and moved.”
“I am not one to give reviews often however, I was more than pleased with Cathy’s customer service! she is so nice and very thorough on explaining things. She helped me and my mom greatly. You don’t find too many people that actually want to help you but she is passionate about helping her clients and I HIGHLY recommend coming to Cathy for anything!”
“One stop for banking; saving, checking, and home loan. Clean lobby and really friendly staff. Self-check-in will make your life easier ?they have some complimentary drinks like coffee and tea on sight.”
“My wife and I have been with Liberty for a few years and we thoroughly enjoyed them as much now as we did them. They are so polite and friendly that I recommend them to everyone especially my family and close friends. A referral from a family member or friend is the best way to find a good source. So here’s my referral you’ll be glad you did They are wonderful.”
“I opened a checking and savings account at the Douglas Loop Branch yesterday.Tessa did a Great job! She was so nice and made feel comfortable throughout the whole process. She was also very helpful by helping me download and set up my account on Park’s App.I’m happy to be part of Park’s family.Thank you!”
“Awesome branch RUN BY STUDENTS! They are fully trained and can help members just like the other branches. Help support the JCPS Academies program to give these students the opportunity for real world work experience and visit this branch today!”
“Kemba is great, I’ve been banking with them since I was a child. The tellers are awesome, Ms. Joy is a gem. Lucy on the other hand is very rude, she constantly makes smart remarks and is not very personable. Do trust Kemba with your finances, but try your best to never deal with Lucy :)”
“I've banked with Advanz for years and they are wonderful! I recently bought a new car, and they made the whole process very smooth. Brook and Hope, in the loan department, were especially helpful. They were both very prompt when responding to my questions, and walked me through every step.”
“Outstanding service from start to finish! Left my old bank to refinance with Park at half the interest rate, I did an online application for the loan and then headed to Park community to turn in a document, as I walked in I found out I was already approved. Very fast and friendly.”
“I've been a member for 27 years and I can tell you that Class Act has the best interest of ALL EDUCATORS in the Kentuckiana area in mind when doing everything they do. Perfect examples are the nearly $200,000 in grants given to local schools and the High School branches at Doss and Southern where the students run the full service branches open to all members! If you haven't visited the Doss and Southern High School branch I invite you to go today!”
“My son & I went in to start up new accounts with L&N. I was at my other bank 29 years but they moved and it became an issue with getting there before they closed they only have 2 locations in Louisville. So I’ve looked around and chose them. Everyone was very friendly to us, & helpful. Ms, Bonnie Carwile was so kind, knowledgeable, & helpful with us. I was nervous being I’ve been at my other back since I was 13. Though once we got into her office and began I immediately relaxed she’s a breath of fresh air. And a day later she sent us both welcoming/thank you cards! Places of businesses doesn’t usually go out of their way to send you welcoming cards, etc.”
“I love Park Community, especially the branch on Dr. Arla. The absolute best people you could meet. Once you do business here, I can assure you - no other banks will stand a chance. Check them out. It will be the best move you make with your money - and I do not say that lightly.”
“Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,”
“I’ve only banked with L&N for less than 6 months currently. During these last few months, the staff here have gone above and beyond my expectations with educating me on financial questions for the future and also assisting me with purchasing my first home. Ms. Joy, the bank manager and Wes the loan officer have been phenomenal with staying in contact and sticking to their word. Thank you again and I look forward to being a long term customer.”
“Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,”
“My husband is wheelchair bound from a stroke and he also had other residual effects from this incident.I was very pleased that the person attending him spoke to him the whole time. We had explained his medical situation and they were very patient with him. He was able to resolve and take care of all his banking issues.Thank you very much.”
“I have been a Beacon Credit Union member for years and have had excellent service. I can say truthfully when I had an issue it was handled promptly and professionally. I would recommend this Credit Union to family and friends.”
“I was really upset waited a month for my debit card to come in the mail and they spelled my name wrong and I couldn't use it. I came into the bank and the manager made me a new card on the spot. She was really sweet!”
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“John Reinhart in the mortgage department is a testament to exemplary service and dedication.Without a doubt, I wholeheartedly recommend John to anyone seeking a mortgage professional who is not only respectful but goes above and beyond to ensure a seamless and rewarding experience. Their expertise, integrity, and personable approach make them an absolute pleasure to work with. I am extremely grateful for their exceptional service and unwavering commitment.”