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August 2024 by Christopher Songer
These folks have been great. Across several different engagements, whether we were spending lots of money or a couple of hundred bucks of labor, they did what they said they were going to do when they were going to do it. Really fantastic, would use again.
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August 2020 by Scott Dickens
Gene and his team designed and installed an outdoor TV and audio speaker system for the large deck behind my house. They were able to do it without having to demolish or construct anything -- they just used the existing structure (with some discrete modifications) and the result is very professional in both appearance and performance. I love being able to listen to music through our wireless Sonos system and the high quality speakers they installed. They have also responded promptly for a couple of service calls during the 9 months since the installation to tweak a couple of things, at no additional charge -- so they stand behind their work. I highly recommend them.
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August 2020 by Mike Hauer
This is Louisville's best custom installer!
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May 2020 by Scott D.
Gene and his team designed and installed an outdoor TV and audio speaker system for the large deck behind my house. They were able to do it without having to demolish or construct anything -- they just used the existing structure (with some discrete modifications) and the result is very professional in both appearance and performance. I love being able to listen to music through our wireless Sonos system and the high quality speakers they installed. They have also responded promptly for a couple of service calls during the 9 months since the installation to tweak a couple of things, at no additional charge -- so they stand behind their work. I highly recommend them!
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September 2019 by Brad Wagner
I have had the pleasure of working with Gene and Crawford Entertainment for two projects. They set up my home network, and later they came, set up, and installed my home theater system. Gene is very responsive to emails and questions and is passionate about his work. I highly recommend Gene and Crawford Entertainment systems.
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September 2019 by Stephen Beyerle
I am not a customer but work for a local cable company and had a great experience with this company. I had a hearing impaired customer who was having issues with his head phones. I called to see if they had a new system that would work with our set up and how much it would be. They had one of their technicians call me who had a solution. Their tech drive from Prospect, Ky. to Louisville off Frankfort Ave to bring the specialized cakes needed for my customer to enjoy one of the few sources of entertainment he had access to. My customer had tears of joy by time I left. I writes I remembered their tech name. Thank you Crawford for the assist.
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September 2019 by Richard Goold
Very nice and knowledgeable people.
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September 2019 by Gary F
You, like me, appreciate the experiences of others to help make an informed decision. I am not related to anyone at Crawford Entertainment Systems nor have I been encouraged or enticed to write a review. I share this because I am pleased, in the extreme, with my recent interaction with them and Gene Crawford in particular.
My purchase was very modest. A single component. While it represented a significant investment for me it was probably the smallest job they had that week, if not several months. However, I felt like I was the most important client they had. I was taken care of personally, in my home, by Gene Crawford, the owner. He was patient with me, thorough, very, very competent and engaging. I can't imagine how he could treat his customers that invests significant amounts of money on their home entertainment systems any better.
I cannot recommend them highly enough.
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February 2019 by Thomas A. Mulhall
Wow. Very pleased with my home system. The owner himself came out first to make a recommendation and worked within my budget. Installers were super nice and efficient. Someone said they treated small jobs like mine just like their biggest customer, and they were right. Highly recommended.
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September 2018 by Elizabeth Carlon
We just moved to a new house and Crawford has been a huge help. We had no idea how to work any of the electronics. Aaron has gone above and beyond to help us out. Thanks.
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September 2018 by Business Brokers & Consultants, Inc.
First Class Service and Equipment ! I shopped several competitors and the level of detail was incredible. The Follow up and responsiveness is very hard to find in any business today. Just a friendly unobtrusive staff that want to do a great job for you and makes sure you understand as much as you want. The Installation guys again were awesome. VERY neat and professional. They worked like precisions instruments doing the install. I just don't think you will find a better, more reliable company than this one. Highly recommended. Otis
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September 2018 by Brandon Smith
Gene and his team are wonderful to work with. They are very knowledgable of trends in home video and audio and have a solution for any situation. Gene is extremely passionate and that shows in all the work he and his team perform.
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September 2016 by Owen Trotter
My dad works here and it is so awesome!! AMAZING SERVICE really good products and recommendations for houses
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September 2014 by Shane Shaps
Excellent service, creative thinking, smart. Highly recommend.
