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October 2024 by Monil Desai
I was told my one store rep that the tire was available in inventory and my appointment was confirmed. I went next day for my appointment at the time of appointment and then I was told by another rep that the tire would have to ordered and won’t be here for four days. Not at all satisfied with the customer service. I wouldn’t recommend this place.
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June 2024 by Timothy Manion
Awful tire center experience. After explaining that I was traveling with my family and got a flat tire late last night the employee smugly asked if I had an appointment for service. At 10am on Friday the soonest he said he could get me in was 3pm Saturday.
A tire center that doesn’t allow time slots for walk-ins, specifically for a single flat repair is missing the customer service mark.
I went to another tire store across the street and they had me patched and back on the road in 30 minutes!
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March 2024 by Matthew Pahler
William was super helpful. Kudos. The guy at the front could use more enthusiasm, though.
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February 2024 by Mike Ludwig
Currently, I have been waiting for 2.5 hours on a tire rotation and balance. No explanation. It's just extremely horrible service. I did have an appointment. I would suggest going anywhere but here. You can't even get groceries while you wait this long, they would go bad. After being there for 3 hours and fifteen minutes, I ran out of patience and went to the desk. the guy went out to the shop and my truck was on the ground and he said it was ready. I had walked out back and looked through the window and seen my truck on the ground 45 minutes prior. This job should have taken no longer than forty five minutes. Somebody forgot about my truck and messed things up. It definitely messed up my day. The few dollars I saved there throughout the year was not worth throwing away several hours over this. I will now be renewing my membership.
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November 2023 by Rebecca “The Queen” Seaton
Excellent work and the employees are the best!
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November 2023 by Anisa Ha
Excellent customer service
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November 2023 by Logan Webb
I left so unbelievably irritated. I waited an hour and 50 minutes (was given a quote of an hour or less) and still hadn’t gotten a call that my tires were done. I went to go see what was taking so long and was handed the keys with the guy not saying anything to me, just dropping them in my hand. I have no idea how long my car had been done without being notified. The tires were very over inflated and they left stuff ALL over my wheels that they didn’t clean off.
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September 2023 by Jose Garcia
Good deal on tires good service as well
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February 2023 by Bhanodai M
It took over an hour to get my tires changed but everyone is professional and helpful.
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January 2023 by Nick Dalton
I’m a Costco member and it seriously blows my mind that y’all lock your air pumps at night.
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December 2022 by Jeff Reid
Excellent service, nitrogen fill standard. And they beat everyone else's prices.
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November 2022 by Suzanne W.
So sometimes you have to wait a while but we'll worth it in the end cant beat the great prices
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November 2022 by Eric K.
New Costco member and a huge fan! Amazing produce and surprisingly great clothes. The only thing to "complain" about is the amount of people to zig zag around. That's half of the fun sometimes. Costco has the simplest return process of any store Imaginable. PLUS they are referenced constantly on the show Baskets. What's more to love?
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November 2022 by Knot Kendrick
No enough employees but they were friendly
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November 2022 by Quinn Knight
Don’t bring too much cash
