-
November 2023 by David French
my roommates company rents vans from them all the time, if anything goes wrong with the van, they fix it !!!, a good company to rent from !!!
-
September 2023 by Keyana Thomas
No option for zero or negative stars so I settled for one. Please do not rent from this place. Use anyone else but here and please please always check reviews on a company. Worse customer service I have ever experienced. Again DO NOT RENT FROM HERE! Have a wonderful blessed day.
-
September 2023 by Miranda Wyatt
If i could give 0 stars I would. I work for a company they transport for and everytime i’ve taken a phone call from them, no matter who it is, RUDE. When a driver comes to our place of business, RUDE. Can’t help that you all hate your jobs, but probably shouldn’t take it out on everyone else around you when the line of work you’re in should be professional.
-
July 2023 by Kimeitha Brooks
Rented a 12 passenger van over the weekend, went to pick up van at the pick up time when we arrived the van was dirty, seats stained the ceiling was stained the vents in the ceiling were missing so the van had two holes in the ceiling. The front passenger seat had a leak that caused water to collect on the passenger side front seat floor. We called the office to let them know what was happening with the van we were told by Cook&Reeves van sales and rentals that before we got on the road to start our vacation we could take the van by Ken Towery to have them look at the leak! We Did not have the time to take the car to the mechanic so they offered to give us a discount on the daily rental. Vacation comes to a end we turn the van in and was not given the discount that was promised nor were the apologetic! If you are looking for a nice clean rental with no hassle do not rent from Cook Reeve's Van and rental sales.
-
July 2023 by Sade Bundley
Used a 15 passenger van over the weekend. Horrible service. Very bad leak on passenger side seat floor area. The van dropped water the hole weekend and it wasn’t just a lil drip it was puddles of water making it uncomfortable for anyone to sit in passenger seat. Company suggested we the customers take it to Ken and Towery’s to have it fixed before our trip. Since they would not give us another van to accommodate our trip. Was told by manager that they would take a certain amount off each day for our troubles.Van was very raggedy. All types of things missing and BROKEN in this van. When returning the van the certain amount that was promised to be taken off for our troubles of this disaster of a vehicle was not taken off. The customer service was the worst. And this was all a mess up on there behalf. I strongly don’t recommend anyone using this business. My next complaint will be to the BBB!
-
July 2023 by Salai Zonuam
Depending on the duration of the rental, they rent it.
-
December 2022 by Bob W.
Always reliable & clean & functioning like new, Cool & Reeves is my go-to for van rentals in Louisville
-
October 2022 by Mary Dickinson (Mary)
Dan, the owner, is Awesome.. you just feel like family when you walk in, they have ? so adorable, not pushy or salesy atmosphere. Dan is very honest and genuine still does business with a handshake. Your a person.. with a first name.. not a tracking number. Highly recommend. We bought 2 cars here.. they do all my repairs as well for half the cost of anywhere else.We will buy again when we decide to purchase a vehicle.
-
August 2022 by Skip's Construction Co., Inc.
Great place to rent a conversion van for road trips!! Very courteous staff and very clean vans!!
-
July 2022 by AD solutions KY (ADS)
Dan, the owner, is Awesome.. you just feel like family when you walk in, they have ? so adorable, not pushy or salesy atmosphere. Dan is very honest and genuine still does business with a handshake. Your a person.. with a first name.. not a tracking number. Highly recommend. We bought 2 cars here.. they do all my repairs as well for half the cost of anywhere else.We will buy again when we decide to purchase a vehicle.
-
July 2022 by Rudy Gonzalez
I bought an F350 diesel diesel I had problems with it do that this man fixed it I ended up needing a new engine He went above and beyond to get the truck right for me I recommend this place any day of the week I appreciate everything hes done he stands behind his cars
-
March 2022 by Man P Ow'Steven
Mrs. Katie George is sure a blessing into my life and that of my family with minimum investment of $600 be rest assured to make your withdrawal of $7,200. After losing my job I have nowhere to lay my heads upon until I was introduced to Mrs. Katie George by a friend who advise me to invest into her bitcoin trading and now my life have really change Visit Mrs.Katie George on
-
March 2022 by Ibrahim Sale
Good recommendation are only given to Good works, I appreciate the effort of MRS ELIZABETH BAYS for helping me work from home mostly in this corona pandemic period. I am making an amazing profits, after investing $1000 in forex trading and now making 15,900$ on a weekly basis, All thanks to her. It wouldn’t have been easy for me and my family but her help with trading made us live even more financially better than before the other years. for trading help you can contact her via
-
February 2022 by Dana Minor
I do like the way the price on vehicle is price with taxes and fees included. No hidden fees
-
November 2021 by David Clinton
Needed 2 Vans at the last minute. These people took care of us and did it with a smile, and beat everyone in towns prices by almost 50%! Wow I will be a customer for life!