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June 2024 by Najee Modeling
The slowest pawnshop I’ve ever experienced. Please save your self some time and go elsewhere , not sure if these people aren’t trained correctly , don’t care about their jobs or just purely slow .
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May 2024 by Anthony McCubbins
Used to do alot of purchasing there. Not anymore, just had the worst treatment there. More than any pawn shop I've ever been in. I'm a pawn shop junkie, I love going to pawn shops. I've been in pawn shops from New York to San Antonio. This is the worst. They need some new managers and employees.
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May 2024 by Shalita
DONT EVER BUY A PS5 FROM THEM. The lady sold me a defective ps5. It kept cutting off when I tried to play fornite. Happened twice in a row and only had the ps5 for 2 days. I will NEVER shop there ever again. And she knew it was defective because the tag said $439 but she sold it to me for $399.
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January 2024 by Caitlyn Centers
Very professional and niceWent above and beyond with her service to make sure we got what we neededVery patient
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October 2023 by Yo Cruz
Watch out for the toothless wonder, she will sink her little fang into you and take your money
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July 2023 by Emily Guffey
Event happened at preston location but store manage is at Dixie locationBeware of incompetenceWent up with an genuine issue. Apparently the store manager from Dixie, Tanya, failed to update our information and we lost all of our items. Thanks to her incompetence I was able to buy back my items at 3X the price.The women behind the counter were looking to pick a fight with my husband immediately but by the end they were much more empathetic with there mistake. Not empathetic enough to offer a managers discount but enough to point at the complaint number on the wall.
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June 2023 by Clifford Johnson
They was kind and courteous it was okay
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November 2022 by johnathon holmes
Horrible experience. Asked questions about their laptops and was ridiculed and told that I was being rude. Will never return. Would give 0 stars if at all possible. Don't waste your time. They're a joke
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August 2022 by Danielle E.
My friend bought me a ring for 700 bucks it said 18kt the diamond looked cloudy so i took it to another pawn shop that said that it was 14 kt and cubic zirconia
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May 2022 by Kenneth Brown
Standing outside at 10:00am still not open at 10:15.
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April 2022 by Shelby Horsley
I got a cannon camera and dude said that there was a sim card in it and “showed me” but when i got home my camera wouldn’t turn on and my sim card wasn’t in there smh
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August 2021 by Greg
They were pretty fast in helping me out and even helped me out and came out to help me in with my stuff to pawn. And they gave me a fair price for pawning my stuff and I will be going back to see them if I ever need help again and I will say this the store on Broadway will NEVER get my business again as who ever the manager thinks he is ... Bad customer service and he shouldn't even be able to be a employee at the most a manager lol they must really need help... don't go to the store on Broadway lol but the dixie store is way more professional and has better stuff than Broadway..
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August 2021 by William itswhatever
Just bought a mountain bike from them it was originally like 60$ but dude found out he could of reduced the price and did to 30$ dude even fixed my kickstand and aired up my tires for me and made sure the brakes and everything was good
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April 2021 by Shawn Perkins
Well i was here at 9:22am and they were not open, when it clearly says open on the maps app.if your not going to be open it should not say that you're going to be open this I give the very big thumbs down and -2 Stars
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March 2021 by George H.
Awfully rude,compleatley unprofessional and down right con artists if you ask me. I feel as if it was because he failed to do his job correctly. I've filed a complaint with the bbb and contacted corporate officials on the matter .
