CarMax in Louisville, KY offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find exactly what they want. The dealership provides a painless and even enjoyable car buying experience, with no haggling or pressure. Customers appreciate the clean and modern facility, the wide variety of vehicles available, and the transparent pricing displayed on each car's window. The sales staff at CarMax are described as awesome, patient, and professional, guiding customers through the process without being pushy. The overall experience is streamlined and stress-free, with no need for negotiation. Customers also praise the dealership's 90-day warranty and the ease of using it when a couple of tires needed to be replaced. Reviewers highly recommend CarMax for its hassle-free, transparent, and customer-friendly approach to car buying and selling. The massive inventory, including vehicles from different locations, and the well-maintained condition of the cars on the lot are also highlighted as positive aspects of the dealership.
The experience was very good. They made an offer for my ford fiesta and stuck to it. The process was seamless and quick with very friendly service thru out.
March 2025
Online offer and actual offer were the same. Awesome experience much better than other bait and switch dealers!
March 2025
Painless, even enjoyable experience at the dealership. Dewayana was awesome to work with, very patient with us (we were looking at two different cars) and made our buying experience so easy. Most dealerships make you hate car buying, carmax is different, and Dewayana is awesome.
