Build-A-Bear Workshop in Louisville offers a delightful experience for all ages, where customers can create their own unique plush toys. Visitors can customize their furry friends by adding outfits, sounds, and scents, including the option to record a special voice message to make the toy even more personal. The store is known for its clean environment and friendly staff, who go above and beyond to assist customers, ensuring a fun and memorable visit. Build-A-Bear is not just a store but also a fantastic venue for celebrations. Customers can host parties that include a customized furry friend, party games, and a Special Heart ceremony, making it perfect for birthdays, office parties, or community events. Many reviewers appreciate the variety of plush toys available, from themed characters to classic bears, and the opportunity to dress them up with different outfits. While the prices can be on the higher side, special promotions like “Pay Your Age” on children's birthdays make it more accessible. The store has impressed many with its exceptional service, making it a recommended destination for families and collectors alike. Whether visiting in-store or online for exclusive items, Build-A-Bear Workshop promises a joyful experience that leaves customers coming back for more.
Staff was great but the bear building process can take some time especially with short staff. I would avoid high traffic times.
September 2025
Kids always enjoy it, and they get a bear every year. Passports can be stamped at all the build a bear locations. Just found out today every state has a different stamp.
August 2025
Our granddaughter loves it! A young man named Jaden helped us last time, he was so patient and sweet.