“We had an amazing day of riding thanks to all the help from Scheller's. We loved our Treks. Special thanks for setting up our bikes with pedals and mounts. And thank you for the amazing service with the water bottles we left behind!”
“We rented bikes for a long weekend and the bikes were great and the support from Stu was incredible. He answered all my questions via email and then gave us a thorough orientation. We had an amazing trip and look forward to more ebike adventures. Thank you!”
“Great job Dave Schuff! On time, professional, friendly and obviously knows what he is doing. The deep dive repairs, I leave to the pros and glad I did. Shout out to Taylor Smith for her professional customer service. Scheller's backs up their products and service. Octane Fitness a good product. Scheller's a good company. Happy wife happy life!”
“We may not have purchased anything from this company but I can tell you the owners and coworkers are wonderful people. We lost our dog near their shop and they didn’t hesitate to help us look for her. They hopped on bikes and looked around surrounding areas. We are now reunited with our little Marshmallow and can’t thank them enough for their help and support. Thank you again!”
“All positive experiences here from buying a bike to maintaining others. Live nowhere near this shop but this has been by far the best shop in Louisville I’ve found while living here. Ownership is personable, fair, experienced, and PRESENT unlike other stores I’ve been in. I had one small snag with a repair that was immediately addressed and likely my own fault. Derek immediately found a solution and spent what was likely his own lunch break swapping a wheel for me. He kindly took the initiative to give me a few tips to avoid the issue in the future. Appreciate all they’ve done to keep me on my bike.”
“JJ went out of his way to get me, my new e-bike and bike carrier on the road. He went the extra mile to modify an adapter to fit the carrier to my car hitch. Way above and beyond what retail businesses are willing to do to help. Shout to Shiraz for help answer all my questions re: e-bikes.”
“Going into the shop, I didn't quite know what type of bicycle I was looking for. I was split between wanting a road or gravel bike. With their expertise, I decided on a gravel bike. I had my first ride on the gravel bike and LOVED it! Great place to look for a bicycle.”
“Had a great experience here the other day. Was interested in purchasing a new bike. They listened to me, gave me some recommendations, had me ride some things, all without being pushy. Everyone seemed very knowledgeable and like they really enjoyed their jobs. I left without buying anything, but after further thought actually came back the same day and bought one of the bikes I had tested and I am very glad I did. Highly recommend this shop and I hope they are here for a long time to come.”
“Professional and welcoming. I certainly appreciate Mike’s professionalism from the first time I reached out via email, through the ordering process, the bike build and fit on the day I picked my bike up. He always took the time to answer all of my questions and supported me throughout the process. As a person who doesn’t fit the typical triathlete “mold”, I felt very valued as a customer. Thanks Mike!”
“Jackie was so helpful getting me started after I hadn’t ridden in a long time. I feel confident making the switch to my bike being my main mode of transportation! I got a used bike with accessories for a great price and he even screwed in my water bottle holder for me before I left. I also feel good about buying from someone who cares about our community. I will definitely be back if I have any bike related needs!”
“We were traveling from out of state and the staff welcomed us. While they obviously were very busy, they helped us to get on our way at no charge. Thank you, Scheller’s”