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January 2024 by Patrick Wright
AutoZone is great. They even support drop-offs of used motor oil, not to forget the staff is always helpful in finding what you need.Thanks guys.
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October 2023 by Dorothy Pitts
No matter which AutoZone I have gone to the employees were very helpful. Not this one! The guys did not seem interested in helping. I am a 62 year old female. I went there because I had a headlight out. They never offered to help me find the correct replacement bulb or install it once I bought it. I guess they were upset that I interrupted their smoking. When I got there they were standing out front smoking. I will continues to go to the other locations that I know the employees are more helpful when needed!
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October 2023 by Shabir Bharadia
Not all AutoZones are alike. I've had excellent services at some AutoZone locations but this particular AutoZone on Westport Rd is not well managed and has some young employees that do not have enough knowledge. There wasn't a manager on site.
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October 2023 by Josué Ignacio
The sales associates here are very helpful. They lent me a few tools so i can replace my alternator right outside. Really appreciate it!
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August 2023 by Tom Finn
I've asked for a battery for my make and model and paid chump price for a better quality battery.My car requires an important procedure to be completed along with installing the battery.Seems like something a company that cares about what their customers would do.They also can't register the new battery with your car.Seems they would. Def should...
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July 2023 by John Askin
Excellent customer service. Mr. TRAVIS W was extremely helpful and helped me change my battery. I was extremely impressed please give this man a raise
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July 2023 by Blake Morris
Stopped in hoping they had a hard to find car battery. They didn’t have it. But the clerks were really nice to chat with. This particular battery i was looking for is expensive and we joked about how much it was. It was a positive experience. I would have purchased the battery if they had it. 5 stars!
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July 2023 by Jay Mann
Excellent customer service. Mr. TRAVIS W was extremely helpful and helped me change my battery. I was extremely impressed please give this man a raise
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June 2023 by Teri Huffman
I went in to have my car battery tested and possibly replaced-my car just started having problems. Their web site says that they will replace batteries. The cashier said that they couldn't replace my battery because there weren't enough employees in the store.
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May 2023 by Robbie Hawkins
I had a very wonderful experience. Your store manager I think his name is Zack really took care of me. I bought a power steering pump from the AutoZone in shepherdsville about 2 years ago and somehow they messed my warranty up. But Zack was able to fix it. I have dealt with AutoZone a very long time but the best experience I had was Zack really helped me yesterday
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May 2023 by Maddie Schultz
Guy made me super uncomfortable. Went in to get engine like checked out and he said the guy wasn’t there to do it. Then kept making comments on how he only sees girls like me on TV, asking how I get my stomach so flat, and just commenting on how I looked. This is why girls always have their dash board filled up with warnings ?
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April 2023 by Dan Blocker
Went for a battery. Forgot her name. Tattoos. She was AWESOME. Very knowledgeable and courteous. Installed for free!
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April 2023 by Baron Martin Machanga
The big guy, African American guy was very helpful. Kudos to him for excellent customer service
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March 2023 by Ryan
Great look for customers to walk up to this store. Walk in wasn’t greeted or anything. Left and went down the street to O’Reilly. Autozone is a joke.
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March 2023 by Matt Sobel
I recently went in to grab some very basic items. Employees weren’t attentive and were taking personal calls as I was waiting to be checked out. Matthew was the only one working and was getting things done. Answering multiple work calls, checking people out and generally being a great employee. Matthew is who gets the 5 star rating, not Autozone. I had a similar experience with lack of customer service from anyone else working which is similar to the other reviews on here. If the GM of this store reads this, give that kid a raise because he is a great employee.
