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June 2024 by Alexande Ttuy
That was a good service the old people has more experience that young people
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May 2024 by Michael Werkmeister
Employees are unhelpful and store isn't open during posted hours. Sending complaint to corporate
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April 2024 by Shannon Kluge
I would give zero stars, if possible. The worst experience I have ever had trying to get parts. I ordered everything online to be shipped. The boxes the parts were in were damaged so badly that pieces were missing. Took the item to the store closest to me and had to wait 10 days for someone to drive the part 60 miles. A new item could have and should have been overnighted to me. Still don't have all the parts needed. I have been dealing with this for over 3 weeks now. The employees in the store have to always "wait for the manager" who is never there and they are completely clueless about everything. It should not take over 3 weeks to receive parts that were paid for up-front. The 1-800 number for customer service never picks up and rings incessantly. Maybe if I leave this review, something will actually be done, but I highly doubt it.
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February 2024 by Teona Reed
Luke was amazing he is my new favorite person.. he was awesome thank you
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January 2024 by Patrick Wright
AutoZone is great. They even support drop-offs of used motor oil, not to forget the staff is always helpful in finding what you need.Thanks guys.
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October 2023 by Dorothy Pitts
No matter which AutoZone I have gone to the employees were very helpful. Not this one! The guys did not seem interested in helping. I am a 62 year old female. I went there because I had a headlight out. They never offered to help me find the correct replacement bulb or install it once I bought it. I guess they were upset that I interrupted their smoking. When I got there they were standing out front smoking. I will continues to go to the other locations that I know the employees are more helpful when needed!
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October 2023 by Shabir Bharadia
Not all AutoZones are alike. I've had excellent services at some AutoZone locations but this particular AutoZone on Westport Rd is not well managed and has some young employees that do not have enough knowledge. There wasn't a manager on site.
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October 2023 by Josué Ignacio
The sales associates here are very helpful. They lent me a few tools so i can replace my alternator right outside. Really appreciate it!
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September 2023 by Harry Duer
Typical ... good service
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September 2023 by Landon Franklin
Does not open on time and employees are extremely lazy
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August 2023 by Tom Finn
I've asked for a battery for my make and model and paid chump price for a better quality battery.My car requires an important procedure to be completed along with installing the battery.Seems like something a company that cares about what their customers would do.They also can't register the new battery with your car.Seems they would. Def should...
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July 2023 by John Askin
Excellent customer service. Mr. TRAVIS W was extremely helpful and helped me change my battery. I was extremely impressed please give this man a raise
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July 2023 by Blake Morris
Stopped in hoping they had a hard to find car battery. They didn’t have it. But the clerks were really nice to chat with. This particular battery i was looking for is expensive and we joked about how much it was. It was a positive experience. I would have purchased the battery if they had it. 5 stars!
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July 2023 by David Welch
Put me on hold for 15 minutes
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July 2023 by Jay Mann
Excellent customer service. Mr. TRAVIS W was extremely helpful and helped me change my battery. I was extremely impressed please give this man a raise
