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June 2024 by Richard
Good to stop in for quick stuff. I usually go to warehouse location on Poplar Level
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June 2024 by Nick Walter
Went in for replacement bulbs for my brake lights. Robert C helped me find what i needed. Robert was very friendly, respectful, and helped me locate the bulbs in the store. Will be returning here for parts in the future, overall positive experience.
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April 2024 by Jenny V
I came in at closing last night and these kids that helped me were AMAZING!!! They literally helped me with every question I had! The girl even found my item for me! Excellent customer service!
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March 2024 by Jade Stewart
Troy was great! Very friendly and knew exactly what I needed and gave me all the help I needed! Super considerate and kind! Didn’t even mind assisting me in the rain. Super appreciate him and the team at this auto zone! Very kind staff.
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March 2024 by Hilltop Tavern Louisville (HILLTOP TAVERN)
Has the basic auto supplies and parts and was decently knowledgeable about them. Free check engine tool ftw.
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March 2024 by Oakleigh
I came in needing my battery tested and new windshield wipers one day there was a chick in there and I’m not going to lie I was iffy because she was a girl lol but let me tell you she got me all the way together I told her my situation about not knowing anyone to put my battery in and how I didn’t have the extra money to get it installed she changed my bad battery and she changed my wipers!! I asked her what her name was she said it was Mariah I believe. she was super nice , sweet and super quick with it. thank you girly for helping me I really owe you one if you see this comment lol!
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March 2024 by Andrea Billings
I went to this autozone yesterday , because the other car parts store I went to couldn’t help me . But , I needed an headlight and a brake light put in ... there was a manager named Mariah whom helped me with both my headlights and brake lights … she was really nice and friendly we talked and laughed while she did all four lights and it amazed me that a girl just like me knew more than I did about cars lol ! this is my new favorite auto parts store ! #GirlPower??
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February 2024 by Jennifer Hart
Didn’t have what I needed.
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January 2024 by Dennis Hunter
Tested my battery, replaced it at a reasonable price and freezing cold weather
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January 2024 by Ryan Christopher Morales
Great service, manager in the front was extremely helpful and knowledgeable. Great guy! I will now only be going to this Autozone in the city.
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January 2024 by Milan Gurung
convenient store
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January 2024 by Malissa Boswell Love
My son purchased a signal bulb replacement for my car at the Preston Hwy location, it happen to be the wrong one. I took it back along with the old bulb to show the store which one I needed. I did not have my receipt, I expected to make an exchange or pay the difference if needed. I spoke with the manager (Raid Ouchene) he told me "he was not going to help me because I did not have a receipt. I asked him how much was the replacement bulb I had, he informed me it was $8.99, which was the same as the replacement bulb I needed. I asked him again if I could just do an even exchange and he insisted that he would not do that because I did not have a receipt and that was the policy of Auto Zone not to help a customer in that way. I left the store and called another store and was informed that he could have given me a store credit or exchange if I did not have a receipt. I went back in the store and talk to Raid Ouchene and insisted that he would not help in anyway. According to Yelp this store has terrible reviews due to management. I will tell anyone who listens Not to shop at AutoZone on Preston because of poor management and customer service.
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December 2023 by Malissa B. Love
My son purchased a signal bulb replacement for my car at the Preston Hwy location, it happen to be the wrong one. I took it back along with the old bulb to show the store which one I needed. I did not have my receipt, I expected to make an exchange or pay the difference if needed. I spoke with the manager (Raid Ouchene) he told me "he was not going to help me because I did not have a receipt. I asked him how much was the replacement bulb I had, he informed me it was $8.99, which was the same as the replacement bulb I needed. I asked him again if I could just do an even exchange and he insisted that he would not do that because I did not have a receipt and that was the policy of Auto Zone not to help a customer in that way. I left the store and called another store and was informed that he could have given me a store credit or exchange if I did not have a receipt. I went back in the store and talk to Raid Ouchene and insisted that he would not help in anyway. According to Yelp this store has terrible reviews due to management. I will tell anyone who listens Not to shop at AutoZone on Preston because of poor management and customer service.
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December 2023 by Malissa Boswell L.
My son purchased a signal bulb replacement for my car, it happen to be the wrong one. I took it back along with the old bulb to show the store which one I needed. I did not have my receipt, I expected to make an exchange or pay the difference if needed. I spoke with the manager (Raid Ouchene) he told me "he was not going to help me because I did not have a receipt. I asked him how much was the replacement bulb I had, he informed me it was $8.99, which was the same as the replacement bulb I needed. I asked him again if I could just do an even exchange and he insisted that he would not do that because I did not have a receipt and that was the policy of Auto Zone not to help a customer in that way. I left the store and called another store and was informed that he could have given me a store credit or exchange if I did not have a receipt. I went back in the store and talk to Raid Ouchene and insisted that he would not help in anyway. According to Yelp this store has terrible reviews due to management. I will tell anyone who listens Not to shop at AutoZone on Preston because of poor management and customer service.
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December 2023 by Genesis 1:1 Photography
These guys are great, the Poplar Level location is the main store, so if anyone else doesn't have your part, they will more than likely. I have had a horrible sound in my rear axle and a parts guy, just suggested I look behind the rotor. Sure enough, 2 pins that some other machinic had cut off...Thank you
