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September 2023 by Gaines IN Life
It was a nice-looking place, it looked very secure and clean. I was just there to buy a wood chipper from someone who had it in storage.
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August 2023 by Dexter Grzyb
I rented here for the summer and I couldn't have had a better experience.
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August 2023 by shawna allen
I rented a unit here 11 days ago for my daughter who is homeless to have access to her things, day or night, because she doesn't have a car. I wanted her to be able to go to her things when she had a ride. I could of got a cheaper place but wouldn't of had the access. I told Ms Jeanie all this as well as she's bi- polar and she likes to have a place to chill and work on her crafts, she's was very agreeable when she rented us the unit. Said that she understood because she to had a daughter like that at one time and she's better now. She also has a granddaughter that is Bi-polar and going thru the same thing right now so I really thought we were going to get along really well. But as of today WITHOUT notice because my daughter comes and goes all hours of the day and night they STRIPPED HER OF ACCESS TO OUR UNIT BECAUSE THEY DON'T LIKE HER COMING AND GOING WHENEVER SHE has a ride and can. So she shows up to get some of her things and they wouldn't let her in until I called and let them know this is unacceptable. They let me know they didn't want her to be there anymore and I needed to get her stuff out. I intend to do just that tomorrow but I REALLY BELIEVE THAT IT'S BAD BUSSINESS to say "it's OK we understand" and then other than you don't like someone you decide to lock her out of her unit / belongings and tell them to move their things. I paid $70. +$25 to get this unit for 30 days and then as advertised was supposed to have 30 days free but now I find myself trying to figure out and find help to move. I thought that was why we pay them so much for a 5×10 do that we as consumers could be able to go to our storage anytime that's convenient for us. I could rent one for $30 to $40 cheaper but we paid for the 24/7 access. Thanks alot I wouldn't recommend this place to anyone. Very unfair practice.!!!!!!!BUYER BEWARE!!!!!!
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August 2023 by Eric Burton
Love it and very friendly people.. my suv was battery dead and someone help me quickly that awesome for help.. I recommend this best one ;)
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April 2023 by Maria Burkel
WONDERFUL! I've been renting off & on from there for the past 3-4 yrs. Ed, Jeanie, & CC are great people. If you're open & honest with them they will go above and beyond to try to help you. If I need storage again....well...I'll be back! THANK YOU FOR ALL OF YOUR HELP❤️
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April 2023 by Jay Tindle
Great customer service, excellent facility that is well maintained, convenient location and affordable pricing.
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November 2022 by Jill Evans
The best facility in Louisville. Safe, clean, and caring customer service. They have 3 new buildings being built for January, 2023.
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November 2022 by Vic Smith
Great place for storage. Cheap rates that don't go up like other places the owner an staff are friendly an helpful. If you need a storage unit .this the place to go
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November 2022 by G GG
Great selection of spaces and cool,polite owner
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October 2022 by Todd Robinson
I have had 2 storage units for over 3 yrs now at 24/7 Storage and am very thankful in all this time our rent has stayed the same. NO INCREASE EVER with everything else going up up and up, it's wonderful to have the security in knowing this monthly bill will stay the same. Thank you to the owner and staff who have always been helpful and friendly especially Ms Jeannie and the owner who has helped me afterhours when I have forgotten my gate codes.
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October 2022 by Stephanie Marzian
Love having 24 hour access, reasonably priced and clean
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August 2022 by B Kerins
It's been a pleasure working with 24/7 Storage while storing items from my parents' estate. My thanks to Ed, who fielded an after-hours call when I couldn't remember how to enter the gate. To Jeanne and CeCe, you are dear and I will miss you. I always enjoyed talking with you on the phone or in person. You were always so helpful, efficient, and personable that it feels like I am losing two friends. I will continue to recommend 24/7 Storage to family, friends, and strangers. I never worried about the safety of the contents of my storage unit and that was worth every penny paid. I'm hoping that I don't need your services again, but I won't hesitate to call you if I do.Warmest regards,Barb Kerins
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August 2022 by Bridgett Mattingly
They rectified a situation for me and have always worked with me.
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February 2022 by Lauren Morton
My house caught fire the night before 4th of July. I had to get a storage unit for anything that I thought could be salvaged. The staff Jeanie and the other lady that works on weekends are both very nice and helpful. I liked that you have access to your unit 24 hrs.
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July 2021 by Barry Todd Self
Nice an clean
