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May 2024 by Jason Johnson
Recently purchased a used car from her and had a great experience..super helpful employees and good price too. Would recommend if you are in the market for a used car
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May 2024 by Brandon Hammack
Too many junk fees and too high of a payment for what was offered. I left feeling like this is the reason I don't like to buy from car lots so instead of buying another vehicle I fixed the one I have. Glad I didn't take the deal offered to me. It wasn't good.
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March 2024 by Cindy Terpstra
Purchased a 2019 Nissan Pathfinder at the London lot in September. In January, the engine died d/t engine SLUDGE, which amazingly isn’t covered under the AGWS warranty. After several attempts (and I mean several), I have not received the requested UVI or service record from the time they took the car until the time I purchased it. Apparently, they never did their due diligence and now will not help me. I am left without a vehicle as I cannot afford a new/used/remanufactured engine. DONT EVER BUY FROM ANY OF TIM SHORTS dealerships! Terrible customer service!!!
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August 2023 by elizabeth hidalgo
Some years ago (5), they approved a car for my daughter. After some weeks they call back for her to return the car because they said was a mistake and the car was not approved. Not only that, they charge her from her down payment for using the var and put millage on. I never go back to that dealer. Never
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March 2023 by Bradley Messer
Logan was awesome from start to finish. Absolutely the most patient and helpful used car salesman I’ve ever worked with. Don’t hesitate to give him your business.
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March 2023 by Kimmie Johnson
Logan was a great help! Sold me my Nissan even came over to my moms place for her to sign paperwork because she just had major surgery and couldn’t travel! Great customer service thanks guys!
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August 2022 by Tony Hubbard
Ask for Peyton he’s an amazing guy and great salesman he was great on the lot helped me find the best truck for what I needed!!
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August 2022 by Eric Miller
i bought a 2010 gmc terrain in october the salesman said it had issue with the air conditioner. i gave $6000.00 plus a trade inabout 3 days i start it up back out drive way put it in drive and when i gave it gas it would not do nouthing so i rolled down the hill and try to pull out it barley would go i pulled over and shut it off waited about 5 minutes still would not do anything so shut it back off for about 20 min and try it again and it was fine so i thought well maybe i hadit in neutral or something i was hopeing Any way cause it was a very nice clean car and i was so happy so i just let it go. now a month latter it wouldnt start so i had a freind look at it he said starter was out so i got new starter and had him but it onfor me so theirs $200.00 well he got starter on and it still would not do anything so he said it was the timing chain. i call my salesman and he said they was not nouthing he could do because i bought it as is so i bought a timing chain had freind put it on a few days go by and on the way to work mytransmission goes out i am just a big looser soplease take my advice dont buy here i had to quite my job because i have no transportation and soon will be homeless for just makeing the wrong choice of car lot i wish i could have that day back and i would pass that car lot up i work hard for my money and i am not going let them just take my money like that they havent seen last of me
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July 2021 by B Riley
Very active salesman
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April 2021 by Steven Grubb
I bought a 2017 Nissan Altima at the London location and was told the car was in perfect condition, no accidents, and had a clean title. Not even 3 weeks after I got the car the engine light came on and the code showed it was for the compression control solenoid B and that I would need a whole new transmission. I called up to Tim short and was advised they would find a bank to take over the loan on my vehicle but they would not price it as the same price as the amount it was when I bought it and any enequity on the vehicle would have to go onto another car if I got another one. I paid over $3000 down on the vehicle and haven’t even drove it much at all and now I’m going to be out probably another $3000 if not more. I would not recommend this place to anyone unless you are wanting a car that will break down on you not even a month after you get it.
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April 2021 by Robert Yarbrough
Salesmen didn’t take me seriously, when I asked for the keys to see inside a sporty little car he went inside and never came back out. Then an employee easedropped on me telling my sister I can afford to buy it outright if I wanted too, so then a salesmen got me the keys. I looked at the car and the salesmen couldn’t answer any of my questions, the gas light came on during the test drive. They called me and told me they definitely could definetly finance it even though I have no credit history, so I went back and when I was sitting at the desk I could see everyone’s information on the computer, and he was very rude and in my face asking me questions I felt like I was being interrogated and he thought I only made half of what I really make, there were people all around and it made me feel very insecure. He made me sign something that he described kinda like a non disclosure agreement and then walked away. My phone dinged, turns out he ran my credit without even telling me! He said it was denied! They said they would check with over 30 lenders but only checked with 1! They told me they would finance it if I paid $15,000.00 down. My score dropped 5 points because of those crooks, not to mention the spam I’ve been recieving since they took my info. DO NOT BUY A CAR HERE, they ruined my whole morning and cost me a lot of money because what they did to my credit. They have a bad reputation for a good reason, I wish I had listened and not been so head over heals for a silly car.
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February 2021 by Bill Newell
Negotiated the purchase of a Jeep with Logan Polly. Had a great experience, the negotiation was fair and we cut a deal. If you're in the market for a vehicle I would recommend Logan at the London store.
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December 2020 by Teresa Whicker
They were friendly, answered all my questions. Set up a time for me to go test drive the vehicle. Now I have a beautiful used Highlander, low mileage. If you go ask for Anthony Thompson, great saleman.
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October 2020 by Shirley Allen
we got a 2019 Nissan rogue from logan polly he was very nice and we love our new car
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September 2020 by Keith Darla
Cars are way over priced, salesmen are con artists. I wouldnt buy a bicycle from these crooks
