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August 2024 by Penny Barnes
Thank you Jacob Rouse for being so kind & helpful in finding the best rates & coverage for my home & auto policies! You took the time to answer all my questions & made sure that I understood the details. Thanks again for making the whole process so simple!
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August 2024 by Danielle Monks
Hands down the best customer service with the friendliest most professional staff (particularly Jake?)
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August 2024 by Jeremiah Russell
Best insurance agency in laurel county
Thank you Abigale for your help
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July 2024 by sky Reid
Great service and price
Judy Reid
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July 2024 by Amanda Hooker
Very helpful, extremely nice
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July 2024 by Kayla Sergent
Jacob at Katie Loftis office in London, Ky was more than an amazing help at getting me set up and ready for a quote. He was very personable and detailed from just my general information to savings and discounts. He’s knowledgeable, and after it was all completed he saved me over $40 a month, and I received even more coverage than I have with my current insurance provider. With his help he gave me the confidence I needed to upgrade my insurance, switch to State Farm, save money, and share a good laugh! Thank you for all your help Jacob, you rock!
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July 2024 by Heather Nolan
The service I received was amazing, Jake helped us switch our coverage from another company paying close to $850 a month DOWN TO below $250!!! AMAZING!! #AskForJake
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July 2024 by Zack Barnhill
So far so good! Have not been with this agent for too long but every time I have called in (even before she was my agent) her office is so nice and pleasant! Great customer service!
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July 2024 by Jayson Smith
The people here are friendly. They are always helpful and quick to help with any issues.
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June 2024 by Patrick H
Autumn is the bomb!
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June 2024 by Nita Grubb
Autumn made updating my policy quick and easy! Highly recommend!
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June 2024 by Kelly Jones
Autumn is the absolute best! She has always went above and beyond to help our family get the best rates and always finds an answer to any question we ask!
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June 2024 by Jason Debord
They are always so friendly and take care of everything for us. We switched and don’t regret it. Highly recommend them.
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June 2024 by Anita Kiser
Very thorough and answered all my questions.
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June 2024 by Prof C
Great people...professional and courteous. Highly recommend this office.
