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August 2024 by James Itson
Wonderful insurance agent with excellent staff!
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July 2024 by Souhil Di Zenatti Abdesselam
Keep raising prices, when I asked why, the guy said my kia has more value lol. It's like my Kia became a lamborghini, what a joke, and how dishonest he is. Please go somewhere else.
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July 2024 by krono terria
Avoid this place like the plague, he will raise your premium prices with NO REASON. When I confronted him he said it's state farm not him. Lol
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June 2024 by larry bailey
Been with this office for over 20 plus years
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June 2024 by Keith Newsome
We recently had to get some additional coverage in a short window of time. Mai couldn’t have done more to make it happen. She went above and beyond to make sure we got the coverage we needed.
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June 2024 by Taylor Murphy
Ive been with state farm for almost 10 years & i’m very dissatisfied with wallace & his crew right now . They took off a car that was totaled out by ya’ll but also took off another car that wasn't totaled . Then when we called to add it back they costed us more money . Im really not happy .
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June 2024 by Bridgett King
Although moving is generally a stressful process, my interactions with them and the office made the experience less so. While moving to Kentucky, Wallace and Mai were super helpful in working with the SF agency in the state I as moving from to ensure the continuity of my insurance policies while also ensuring that the new insurance I had to purchase met all the necessary requirements and explain the Kentucky specific requirements to me. They are always quick to respond and willing to go the extra mile to make sure they meet the needs of clients.
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June 2024 by Carsyn Gill
Has been unprofessional in all the years I have had insurance through them and cancelled my homeowners insurance without notifying me until days later because I would not/could not get my roof replaced out of pocket. And the girls that answer the phones most of the time talk to you like you're stupid. Worst service possible.
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May 2024 by Katie Michelle
These folks are always so helpful, kind, and knowledgeable. I can be forgetful, but they always give me grace and they understand me. ⭐️⭐️⭐️⭐️⭐️ 5 star company with rates consistently lower than their competitors.
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April 2024 by Montez Cosby
They're prompt in responding to any situation members are having and swift in finding a convenient solution
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April 2024 by Jeanecia Meaux-Branch
I recently purchased a vehicle from a local dealership and needed to purchase auto insurance for said vehicle. I selected Wallace Barber Agency b/c one, Wallace and I have grown up together and he's always been a stand up guy. And I wanted to support him in his business. His Asst., Mai was phenomenal, efficient, kind and thorough! She was so efficient that I will also be adding a Renter's policy to my auto line in a few months. This agency gets a "thumbs up" for service!
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April 2024 by Fausto Sarmiento
Yajaira has been extremely helpful as my main contact at WBSF. Regardless of whether she is helping me with a claim on one of my vehicles or claiming another agency because their policy holder damaged one of my vehicles, she has coordinated each step of the way to make the entire experience as pain free as possible. During a stressful event like an insurance claim - my fault or not - it’s a great relief to know I have an insurance agent I can trust on my side.
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April 2024 by Alice Kemadjou
the staff lady ,she is very friendly and very good for her job. thank you for everything girl .yajaira you are the best ? ?
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March 2024 by Robin Mullins
A plus, top notch, professional, gets the job done!!!! Really cares about people and that's worth a million dollars right there!!!!!
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January 2024 by Yvonne Beatty
I had an unexpected incident happen with my vehicle. I contacted Mr. Barber’s office. As always his staff assisted me in a professional, friendly and courageous manner. I provided the requested information and I sent pictures. Before the day was over I had an auto glass company call to set up my appointment. They just finished my truck and I’m back to work. All that happened within 3 days. Thank you to Mr. Barber and Staff for providing such awesome service!Mrs. Beatty
