Walgreens has garnered positive feedback for its professional and compassionate staff, particularly employees like Missy and Julie, who provide exceptional customer service. Missy is noted for personally reaching out to customers to resolve issues, while Julie is appreciated for her pleasant assistance in-store. Despite some inconveniences reported by a few, many customers have had no issues with the pharmacy and have successfully picked up prescriptions, including COVID vaccines. The pharmacy staff is recognized for handling challenging situations with grace, even when faced with difficult customers. Additionally, other employees, like Tiffiny, have gone above and beyond to help shoppers find products and save money with coupons. Overall, Walgreens is praised for its helpful and friendly employees, making it a preferred choice for many customers.
They deal with a difficult and demanding population and try their best to accommodate everyone
August 2024
The people are very nice. But general customer service is getting really bad. Called, prompt kept telling me, one caller ahead of you. One hour 47 minutes waiting, by my phone timmer, just hung up, just transfered my prescriptions to Krogers. Have had enough.
November 2023
Literally never answers the phone. Go to the Chevy Chase one instead.
