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June 2024 by William Bradley
Had problems with adware on my phone the notifications keep pop up the Verizon sales representative was able to delete the apps that was causing the problem.
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June 2024 by Candace Hensley
Dustin was so helpful and kind!
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June 2024 by Sheila Granger
Had issues with my text messaging app unable to send text messages went to Verizon wireless store on richmond road Verizon sales representative was able to fix text messaging app. Able to text again.
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April 2024 by Nina Jackson
Jesse helped me with purchase of a new phone...Jesse was very very helpful and a pleasure to work with...he took the time to explain every step in purchasing and how every app works....I have never had such great service as I received from Jesse.... Awesome customer
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March 2024 by Donna Mulford
Phone wouldn’t power on after having it plugged in all night took it to the Verizon wireless on Richmond road the Verizon wireless sales representative was able to do a soft reset on the phone to get it powered back on and working.
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March 2024 by Michael Eble
Came into Verizon wireless store on Richmond road to upgrade my phone the Verizon wireless sales representative was very helpful showing me all the phones and going over all my options
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March 2024 by Ruth McDowell
Had issues of the phone having just a white screen the Verizon sales rep was able to reset my settings and that help me get back in my phone, with out trying to get rid of the white screen
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February 2024 by faith cassell
Stop in Verizon on Richmond road to check on my account the Verizon sales representative was able to go through my account, letting me know what I had and what offers I have. I was able to get a new Samsung s24 ultral with a good deal my bill was staying the same.
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February 2024 by Melvin Wheaton
Came into Verizon wireless store on Richmond rd to upgrade my Samsung phone the Verizon wireless sales representative did a good job going over all the promotions and getting the information moved to new phone
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February 2024 by Billy Thompson
Had problems with my old tablet not charging got a replacement from insurance company the Verizon wireless sales representative was able to reset my Gmail password so i was able to get all my information and apps moved over to new tablet.
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February 2024 by Jim Varellas
Got another phone went to the Verizon wireless store to get it activated and information moved from one phone to another Verizon sales representative did a good job saving my information and moving it to my new phone
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February 2024 by Sarah Patten
I had a wonderful experience with my rep! He went through the many plans to make sure I got the one that fit best for me. He also talked in depth about the two phones I was interested in and was great at giving his personal feedback that truly helped me pick what would work best for me. Over all I had a great experience and would go back for any future needs. Thank you!
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February 2024 by Ashley Drolet
My husband surprised me with a new phone today and had nothing but great things to say about the sales rep who helped him. Between purchasing new devices, changing numbers, and even getting our bill to a much lower and more manageable price — they made the entire process easy and smooth. He said the rep was thorough and knowledgeable and made what can often be a tedious task a really simple process overall. Very happy with the service provided and would recommend this location to anyone looking to join Verizon or just make changes and updates to their current Verizon plan!
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February 2024 by Timothy Drolet
During a recent visit to a Verizon store, I had an exceptional service experience, although I regret not catching the name of the staff member who assisted me. Their approach was outstanding, marked by professionalism and a genuine interest in understanding and meeting my family's needs.What stood out was their ability to guide me through upgrading our family phones, ensuring we got the best possible deal. Their clear, patient answers to my questions highlighted their deep knowledge and commitment to customer satisfaction.I was particularly impressed with how they managed to save us money while ensuring we got exactly what we needed. The whole process was smooth and stress-free, reflecting the high-quality service Verizon is known for.I highly recommend visiting this location if you're in need of assistance with Verizon services. The level of care and expertise I experienced is a testament to the exceptional standards they uphold.
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February 2024 by Susan Botkin
Had some issues with spam on my phone the Verizon wireless sales representative was very patient going through my phone take off the adware making my phone operate more smoothly.
