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October 2023 by justin fox
Doug M has been great. Respectful of our yard, and been thorough in his cleaning. Wish the Johns had a little more room but, the service has been consistently great ?
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October 2023 by ighir izm
Great company, Mike and Doug are good guys very helpful Thank you!
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November 2021 by John Hymer
Friendly helpful employees
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November 2020 by Eugenia Risen
Great customer service. Any problems we had were taken care of immediately. We will definitely be renting from them again in the future.
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November 2019 by Todd Garvin
Super friendly and professional staff. I even showed up unannounced the day before picking up my rental to make sure what I reserved would work and they walked me through my options and explained everything thoroughly. Equipment worked perfectly. Great addition to the Lexington Marketplace.
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November 2019 by Nathan Mann
After having a pretty rough experience with Sunbelt Rentals I was referred to Franklin Equipment. I had never heard of them before but they told me nothing but good things about them. I had to rent a mini excavator and needed it for a few days. They let me rent it from Wednesday, July 3rd through into Monday of that next (the 8th!) for the price of one day! As if that wasn't awesome enough, naturally, we were taking longer than expected to finish the job and realized we wouldn't be able to get the equipment back by Monday so we gave them a call... they let us keep it until the following (Tuesday the 9th) morning for no extra charge! On top of that Mandy and the rest of the service team were nothing but kind and understanding toward us, and super-nice when I brought it back nearly a week later having only paid for 1 day! (Not to mention, the equipment they rent is VERY high quality, excellent condition, and quite new at that, all unlike any other rental I have used in Lexington.) With all the stresses that had been going on in my life at the time this was a true blessing and they had a customer for life. That's not the end of it...10 days later on the 19th I needed to rent a dingo to finally finish the job. Again they gave me the weekend for one day and again I needed it longer than expected. This time I had a fire at my home on the 24th which really put a fork in things, especially since this was a very time/weather sensitive job and the equipment was on rental. After hearing of my fire they told me I could keep the equipment for the entire week and return it on the next monday the 29th. Again, I was late finishing, yet they were gracious AGAIN and let me keep the equipment through Wednesday the 31st, all for the price of a 1-week rental! I was so blessed by this company I cannot imagine using ANYONE else as long as they are around!
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November 2019 by Steve Campbell
Great place to rent from
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November 2018 by Nic Staab
These guys at Franklin are a good bunch. They’re new to the area, but they’re super nice, professional and helpful. They took care of me when I had problems with my equipment in the middle of a weekend when they were closed no less- thanks again John!. I had a great experience renting with them. I’ll be renting with them again, no question.
