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January 2024 by Dave Sweetall
Do good work, but extremely expensive. $1,200.00 to install 2 sink facuets and 1 toilet using customer supplied items.
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January 2024 by Shelby Oberst
This company has saved me so much time and money. They are honest, polite, and do top notch work. The pricing is more than fair as well.I’ve had several plumbing issues and they have always responded quickly. I will never use another plumber- this is by far the best one in Lexington!From the scheduler (Hailey) to the tech (Riley), everyone is so kind and helpful. I can’t recommend them enough.
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January 2024 by Chanel Friday
We utilize their sister company Greenbox and absolutely LOVE them, however, this was not the experience here. I needed a plumber for an after hours service call and they took down my information and said someone would call me back. No one ever called back. I tried to follow up the next day to inform them and the phone said "the call cannot be completed". Poor communication would not recommend for emergency services.
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December 2023 by Ginger Harris
Devan Justice and assistant did a great job installing my hot water tank. They were professional and polite in explaining the details that a State inspector would schedule a time to confirm safety of the settings.
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November 2023 by Edward James
I had a tankless water heater installation. Their staff for initial evaluation of the project were extremely knowledgeable about the products they provide and explained the differences between the two primary tankless heaters they supply and which would be beneficial for what my family needs. On the day of installation they were earlier than I expected (definitely not a bad situation, I’m just used to delays and excuses from plumbing companies). Their team worked quickly but not rushed, and answered any questions or concerns that I had along the way. They definitely had creative solutions for routing pipes and wiring to make sure all of the “unattractive” parts are hidden from view. At both the initial evaluation and the installation, their team had no hesitation of crawling into the deepest attic and unfinished spaces of my home to ensure the aesthetics of the installation would not detract from the overall appearance of my home, to ensure the utility connections would be hidden from normal view. During the day of installation, I had arranged to be away from work and available at home for for their team for any unexpected concern that may have arisen. I needed to return to work for a brief time and had no concern leaving their team working in my home unattended. Their team was extremely professional, trustworthy, knowledgeable, and made me feel like it was their own home that they were performing the work, not just a paying customer. All in all, I give them positive rating, five stars, A+, highest marks available. I would DEFINITELY recommend them above and beyond other similar companies.Service: Water heater installation
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November 2023 by Nikki Weiss
Loved these guys. Brent walked me through everything, and he and his colleague Wayne even diagnosed a problem two other techs hadn't been able to solve. They're here to help make what you want work, not to sell you something you don't need. Highly recommend.
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October 2023 by Stephanie Davis
Riley was absolutely amazing, he was No Kendall haha not because of anything he did wrong… maybe it was the hair Kendall just had that hair game going strong!!Seriously though we have been using Turbo Plumbing Pros for years now and we would not go to anyone else. If you really need a quick fix and am honest company than look no further!Thank you Riley for all that you did and don’t tell Kendall’s wife I love his hair ???
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September 2023 by Chelsea Vastine
We had Nathan come and give us a quote for a whole home water filtration system. He was so knowledgeable, professional, honest, and assuring. We are so grateful to have found a great plumbing company with great plumbers!!!
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August 2023 by Lesley Landwehr
I am thrilled to share my exceptional experience with Turbo Plumbing Pros regarding the recent installation of our tankless water heater. From start to finish, every aspect of the service, from the thoroughness of the salesman, Nate, to the professionalism and helpfulness of the plumbers, Kendall and Matt, exceeded all expectations.Nate, our salesman, displayed an impressive level of knowledge and attention to detail during the initial consultation. His thorough assessment of our household's needs was not only informative but also highly educational. He patiently explained the benefits of switching to a tankless system and tailored his recommendations to suit our family's requirements. His approach was refreshingly transparent, leaving no room for ambiguity or surprise costs. Nate's dedication to understanding our needs instilled confidence in us right from the start.When it came time for installation, Kendall and Matt, the plumbers assigned to our project, showcased the utmost professionalism and efficiency. They arrived promptly as scheduled, equipped with the necessary tools and a clear plan of action. Their teamwork was seamless, reflecting their extensive experience and knowledge in the field. Throughout the installation process, Kendall and Matt paid meticulous attention to every detail, ensuring that the system was set up flawlessly.What truly stood out, however, was the exceptional level of helpfulness and courtesy displayed by Kendall and Matt. They took the time to address all our questions and concerns, explaining each step of the installation process in a way that was easy to understand. Their patience and willingness to go the extra mile to ensure our comfort and satisfaction truly left a lasting impression.The quality of work exhibited by Turbo Plumbing Pros has transformed our home's water heating system for the better. Not only are we enjoying the benefits of a highly efficient tankless water heater, but we are also relishing the peace of mind that comes with knowing the installation was executed with precision and care.I wholeheartedly recommend Turbo Plumbing Pros to anyone seeking top-tier plumbing services. Our tankless water heater installation experience was nothing short of outstanding, and we are immensely grateful for the dedication of the entire Turbo Plumbing Pros team.Service: Water heater installation
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August 2023 by David Dunaway
Kirby is an excellent representative of this company and an exceptional technician. He didn't hesitate to explain the problem and solve it in a timely manner. He was also openly forthcoming with answers to questions I had regarding the DIY installation of a garbage disposal.I HIGHLY RECOMMEND Turbo and Greenbox for ANY plumbing and HVAC needs!Thank you all so much!
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August 2023 by Miles Ryan
Kendall and his team are the best. They do a great job and you can tell they enjoy what they do. I have tried several companies prior to Turbo plumbing and I can honestly say they are the best.Services: Plumbing leak detection
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July 2023 by Jonathan Poly
These guys are awesome! Hunter was the lead technician, and he went above and beyond to help my family. Haley and Brent in the office were very kind and helpful and ready to assist my family. If you have any plumbing needs, this is the place to go!Service: Drain cleaning
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June 2023 by Shana Wendesten
Nathaniel, Devan, Logan and Dawson are all very professional young men. They executed their jobs really well; they were knowledgeable, attentive to detail, & kept high standards when completing the job. It was on of the cleanest jobs I have seen. I really appreciated working with them.Service: Water heater installation
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May 2023 by Natalie Harper
They were very responsive on Friday Night and Saturday morning when we needed them. Very nice team of people and they got the clog taken care of quickly. Thank you!Services: Drain cleaning
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May 2023 by Emma Siddens
Best plumbing company in town! Very professional, quick, and affordable. Great job Turbo Team!!Service: Water heater installation
