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October 2023 by Brian Powell
Key was very professional and helpful. He is definitely a asset to UPS.
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September 2023 by Marie Strasser
Convenient location and professional staff! Quick, friendly service!!
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September 2023 by Monique Cross
Consistently exemplary customer service
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November 2022 by H A
The lady working there on Sunday Oct. 30th was so kind and professional. We needed something last minute and she went out of her way to help. Thanks so much!’
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October 2022 by Michelle Campbell
Jennifer, we wanted to reach out to you regarding employee 222009…..Let me start by saying we are from Orlando…came to see Keith Urban in Kentucky then went to Louisville…we were coming back through Lexington saw your store and dropped in…employee 222009…was friendly, helpful and knowledgeable….and just an overly nice person…we left our goods for her to wrap and box…her last words to us were…” don’t laugh when you receive your box” ……our box came 10-12 and we couldn’t have been happier with the amount of care taken to ensure our goods made it in one piece!!! These type of employees are hard to come by now days and just wanted to pass this info!! We appreciate you!!! Michelle Campbell
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January 2022 by Thomas Buford
Friendly professionals.
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December 2021 by Angela Walton
Very convenient hours and friendly staff! Was glad to have this store added in the area because I often ship packages on weekends.
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October 2021 by Brendan Allen
Absolute trash. The store did not have a Notary on duty I ask where another ups store was that had a notary on duty the clerk said she didn’t know. I ask a few more questions and she keep saying she didn’t know and informed me she was brand new and had no idea how anything worked at The UPS Store. To make it better she was the only one present at the store. I will never be back to this store.
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January 2021 by Mike S
Great service. It's a little further from the one by my house but I'll gladly make the trip for better service.
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December 2020 by Bret Feirstine
It’s located inside the Shell gas station. They were very friendly!