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September 2024 by Robert Ballinger
Then here are three weeks excellent time
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September 2024 by Travis Holloway
Great hotel, little hard to maneuver an 18 wheeler around but can be done
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August 2024 by cara thaxton
Tonya checked me in and shared details about the social that night! She was great! Room was great. Close to so many restaurants and anything else you may need!
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August 2024 by Shannon Hall
It’s unfortunate that I have to leave a bad review because the hotel itself was nice and had everything we needed. The hospitality of one of the ladies that checked us in was horrible! She was extremely rude to me and the guest in front of me. She acted as though checking us in was beneath her. I can honestly say that because of the way she treated guests I will not be returning to this hotel! As a manager myself I would not tolerate this kind of behavior or disrespect for guests.
Safety: Safe area
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August 2024 by Meranda Ashley
UPDATE: I did get my $50 returned to my bank account, thank you. I updated my review from 1 star to 3 stars only because I was not made aware of the deposit and the breakfast wasn't the best. I would consider staying here again if I'm ever in the area again. Thank you to management and owner for doing the right thing.
It's a shame that I am leaving a negative review on this hotel as it was fine up until this point. My husband, my 3 kids, and I booked a one night stay on August 1st for a room that sleeps 6. He was in the military so he received a discounted rate. I chose this hotel because of the good reviews and the breakfast reviews were good too. Unfortunately, on our one night stay, the breakfast was mediocre so I was quite disappointed in that. Also, my husband and I got an unexpected $50 charge on our debit card. (August 3rd) Nobody at the front desk could tell us why we received an additional charge for our one night stay but pointed our that we got a cheaper rate. Yes, because my husband used his military rewards but that shouldnt cause us to be charged additional when that was the price online. We were directed to another line to figure out why and we got told we received a $50 wifi charge... umm what?! Wife is suppose to be included in our stay. We were then directed to the reservation line and they too also couldn't figure out why we got charged as nothing shows up in their system. I guess everyone make sure you check your debit and or credit cards as this hotel will make unexpected charges on your account. Now I will have to go to my bank to dispute this as I did not authorize this. Absolutely horrible.
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August 2024 by Alan
Amazing stay. Booked a studio room and the place was amazing! Very cozy atmosphere and the bed was perfect! Would go here again if I stayed at Lexington!
Rooms: Very cozy rooms
Safety: Next to other hotels, the area around seemed safe
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August 2024 by Colleen
Not only were the rooms wonderful, but our check in person, Andrea, went above and beyond for us. We were exhausted and someone had taken all the luggage carts— so Andrea went on the hunt for one and found it (without us even asking for it), and brought it to us. She was also incredibly professional and welcoming throughout. Thank you Andrea for going the extra mile- made a huge difference and saved us about five trips given we have been traveling across the country.
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July 2024 by Aisha R.
This was such an amazing stay for my daughter and I. The surround area was perfect. We were literally in walking distance to many many eating places. The room was clean. The bathroom sparkled and I love hotels that have the Dove lotion, body wash, shampoo dispensers!
Couple things. The curtains do not shut all the way and there was a light by the pool house that basically shined in our room. I had to finagle the curtains with one of my bags so it stayed close. And there were no USB outlets!? What! Not that big of a deal but I had left the base of my charger in the car and normally that’s not an issue.
Even with those few things, I’d stay here in a heartbeat.
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July 2024 by Isaac Bradford
Rooms are fairly nice in a decent location. However, I left my wallet in my room and had all of my cash taken out by the time I retrieved it from the front desk.
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June 2024 by Waad Al Azzawi
I recently had the pleasure of staying at Staybridge Suites in Lexington, KY, and it was an outstanding experience that offered the perfect blend of comfort, convenience, and hospitality.
The service at Staybridge Suites was exceptional, with staff going above and beyond to ensure a pleasant stay. I would like to give a special mention to Cree at the front desk. From the moment I arrived, Cree’s warm and welcoming demeanor made me feel right at home. She was incredibly helpful, providing great local recommendations and assisting with any needs or questions I had throughout my stay. Her professionalism and friendly attitude were truly remarkable and significantly enhanced my experience.
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June 2024 by Connie Mullins
Beautifulb2 bedroom suite. Clean and comfortable.
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May 2024 by Billy Ooten
As a Chief Engineer of a 212 room Holiday inn , This hotel is a well kept facility. Quiet rooms , Clean rooms with very little issues. Friendly staff ,which is important in our profession. Thanks again for a great stay.
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April 2024 by Addison Mayo
We had booked another hotel prior to this one but after reading multiple reviews we decided to find another hotel. We are in town for the COJO concert and this hotel is less than 10 mins away from rupp! Very close to the mall, all kinds of restaurants are within walking distance. We got the queen suite and it has went above my expectations. The staff was amazing when we checked in or if we needed anything. The rooms are amazing!! Ours had a couch, very nice queen bed, stove, dishwasher, fridge, microwave and a whole lot more. Overall very impressed! would come back 100x over again
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April 2024 by Barbara Yeo
Love this hotel..only complaint is the towels are not soft...lol
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March 2024 by Assassin Leader
The people her were so friendly.. I really wished I had stayed here the last 2 times I was in Kentucky. Rooms were clean and quiet area. I will always come back
