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February 2024 by Natalie Jenkins
There are three Best workers there that I Love and they are the only that I will let help me, you all need more workers like them DARNELL,gentry’s,and junior are the best to ever do it they need a raise
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February 2024 by Teresa Gerton
FanTABulous Experience!!Gentry & Darnell were SUPER!!My FAVORITE Store!
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February 2024 by Santa Beaver
Great place and great customer service
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February 2024 by Judy Duncan
Hannah and Keywon was a great help! Recommend highly
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February 2024 by Edna Lu
Had a good experience
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February 2024 by Melanie Eve
I'm always happy with T-Mobile, but the New Circle store went above and beyond. It was actually a fun experience! They helped me with my trade-in and upgrade and also took the time to answer my questions and explain things. I'll only go to this store now :)
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February 2024 by Margaret Smallwood
The best TMOBILE STORE IN LEXINGTON GREAT CUSTOMER EXPERIENCE ‼️
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February 2024 by Connie Hutsell
Great service..nice helpful people.
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January 2024 by Zully KS
T-Mobile employee Efrain Mercado at 524 W new Circle , he's the best person I was extremely satisfy the way he handle my phone problem.Really a great employee 10 stars. Wow.thank you Efrain
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January 2024 by Coritta Roberts
Gentry is the best! She always has such a great attitude and solves all my issues as it relates to T-Mobile. Went into a different store before coming to the New Circle rd store and I’ll never go to another store again. Darnell, Josh & Gentry are all excellent at what they do!
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January 2024 by Myshamil Walker
Let me tell you something, it is hard to sell me cause that's what I do. But HANNAH, this chicka had me coming and going. LOL! I went in to purchase internet for my mom's house ONLY! OKAY? This girl had me buying phones, changing providers, upgrading tablets on top of purchasing internet. OMG! Slick mouth, great personality, and very funny. Thank you Hannah, great job!
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November 2023 by bennie jones
The place is a joke. Once I got my phone service hooked up I was told one thing. Then it was something else. You can go to cricket and get better service and a better deal. Of course the people that set my phones up no longer work there anymore. My word against theres. Go figure
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September 2023 by Candice Means
Gentry and her associate were absolutely amazing! It was about 15 minutes before the store was to close before we arrived to the Tmobile Store on 524 W New Circle RD STE 100 Lexington, KY 40511. We had recently spent over an hour on the phone and through Website chat assistance with a sales team member that gave us a call after we ran a location verification to verify we were able to get service in our location. Yet they began asking for credit cards and when we couldn't provide a credit card to them ( Because we only have debit cards) they hung up on us. So when we got to the actual TMobile store, we were already frustrated and confused. We explained the situation to Gentry and her associate, without hesitation Gentry went straight to work trying to figure out what was going on. She provided reassurance that she was going to do her best to resolve the issues. Throughout her process, a few road blocks presented itself, yet instead of giving up, she dug deeper for us. Even in the midst of confusion and trying to navigate around the issues that continued to present themselves, she never gave up. We are extremely satisfied with our visit and can say that through all the experiences we have had with phone service providers, this experience was absolutely outstanding. Both associates provided a great sense of humor to lighten the previous aggravation that we had recently experienced from the phone call and online chat. We appreciate her willingness and commitment that she provided. They are both full of personality and will be the Tmobile Sales Representative that we send our friends, family and loved one to go see for their phone service providers.
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August 2023 by Mike Floyd
Had a great experience with the t-mobile, Ms gentry she is a t-mobile keeper.
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August 2023 by John Bolton
The most hood TMobile in town... In this case it's not a bad thing though. Any T-Mobile in a slightly more rough side of any town means you get the most down to earth sales people and not some generic robotic sales clerk trying to rip you off. Associates here will tell you like it is. Manager Keywon is a long time TMobile man and knows his stuff. Great place to work too. ¡Ellos hablan Español tambien!
