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October 2024 by Nicole M
Just bought my 2nd and 3rd pair, big fan of shady rays
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October 2024 by Luca Setti
I bought a pair fo sun glasses with PRESCRIPTION LENSES two years ago and now they have lost their clearness and became opaque and full of scratches .
I cannot use them anymore.
I went to the Shady ray store in Lexington KY and they told me I would need to
Send and email to their tech department.
They responded saying that the glasses are out of warranty and the only thing that the can do is a 20% discount when I order a new one… Obviously I am not spending more money on those lenses.
I Highly recommend NOT to buy this brand and their prescription lenses
They are horrible quality and the company doesn’t stand behind it.
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October 2024 by Aaron Banik
Excellent selection, great price, and very helpful staff
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October 2024 by M. M.
Kelsey and Ben were very helpful helping me find my perfect pair for rx. Ended up in a small frame that won't interfere with my hat and cause unnecessary pressure and facial marking. The fact there's sizes available with shady rays is awesome.
Only thing I'd change is being able to order rx in store. Hipaa shmipaa...it's eyes not....
I've not received my glasses yet but plan to enjoy them for years to come!
Thanks for exceptional customer service.
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September 2024 by brittany adams
Everyone was friendly and helpful and the products looked great.
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September 2024 by Austin Morgan
The “free” replacement they sell you on is not free. I was blatantly lied to when purchasing 3 pairs of sunglasses. Apparently “free” means $25 when you actually go in to get the replacement.
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September 2024 by Clint Lester
Warranty claim, and it was remarkably simple and fast very pleased with the overall quality and service I got
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August 2024 by Nikki Layne
Wonderful staff. Huge selection
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August 2024 by Teresa Meadows
This guy that waited on us was great
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July 2024 by Jason Williams
Great place. Must check it out. Awesome service. Will go back.
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July 2024 by Andrew Scott
Staff was fantastic and the glasses are the best thing you can ask for for the price.
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July 2024 by Michael Florimonte
Outstanding customer service! Definitely recommending to all I know.
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July 2024 by Rachel Gutowski
We had a wonderful time with the employees! Picked out 2 great pairs!
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July 2024 by Christina Brown
Great deals on sunglasses!
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July 2024 by misty leach
Store was very nice and clean. Employee was very kind and knowledgeable. Love the look and feel of new sunglasses. It’s hard for me to find a pair of sunglasses super impressed with how lightweight they are. Highly recommend.