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February 2024 by Arayah D.
I love this place so much, it has almost every thing, the service is amazing and the employees are so kind, and sweet. this store is huge but it is still easy to get though, the prices are so cheap you can't get better prices at 5 below! but my favorite part was the frozen yogurt me and my son loved it, it was so creamy and I wasn't expecting that from a grocery store, but anyway this store is amazing 10/10 Highy recomend.
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November 2023 by Peyton Trapnell
My husband and I have had a great experience each time we’ve come here! Ryan has been the one to help us, and he is extremely knowledgeable, helpful, and kind.
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November 2023 by Jay Daniels
Christina Addison in the deli was the nicest lady helped us every way possible even at her quit time we give her a 10 plus
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October 2023 by Warren M.
Very busy location. Some good deals, and some not so good. Some snack boxes were good price - some are much cheaper at the Dollar General. I couldn't find the canned vegetables. Maybe they don't carry very many. I found the canned tomato sauce, tho. I'm not much of a fan of Reiter Walmart or Sam's club, but it is convenient.
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September 2023 by Golden M.
it is OK with all kind of stuff, quality is ok. food some time not fresh, isome furniture is not highest quality
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June 2023 by David S.
800 people in the store , only 2 registers open , No carts unless you go to the parking lot and get it yourself
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May 2023 by Matt Daugherty
Had a really great and painless experience getting new tires installed the staff were polite and professional they got me out in about an hour. I also had a special request that they fulfilled very graciously. I would totally trust these guys with my car in the future. The Sam's club standard tire installation which is already cheaper than the competition at $80 for four tires is amazing it's like having AAA Plus no hassles with flats or non-repairable tires it's all included pretty sweet.
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March 2023 by Helena Pinheiro
Will ONLY buy my tires from THIS Sam’s Club Tire Center! Avoid the Nicholasville KY one like the PLAGUE! They patched a hole in same four quadrant, which is frowned upon! The guys at the NC location are very knowledgeable and no better than the idiots in Nicholasville!
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February 2023 by Doug S.
The only reason why I'm only giving 3 stars is because of the stocking situation! I've got an idea store Mgr! Why not have stock crews stock before the store is open? To think that customers could navigate through the aisles without worrying about pallets being in the way, would be an idea. Kinda like it use to be before workers became lazy. I have to say Walmart on Starshoot pkwy is finally getting all the stock on their shelves before the door opens. Bryan station Krogers is a hot mess. Publix is coming to Lexington soon. And if anyone thinks they'll have these issues has never been in their stores. Their stores are spotless of debris, including pallets and stock crews. Gotta love franchise competition!
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December 2022 by C S.
Holiday weekend and only cashier open and he is too young to ring up my beer!! Can't use the self service because it only takes credit and debit cards and I only had cash and so do the 20 people behind me in line.
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October 2022 by Paige G.
One of the worst Sams Club I've been to. The bakery is a disaster and wasn't very helpful. I ordered a cake for the next day and am getting in my car for them to call me saying to go somewhere else because they're canceling my order due to already having too many orders for that day when they had already taken my order and confirmed it. Talked to the manager Bill and he was saying there's nothing he could do which is complete bs. Obviously not a place I will be returning and not very customer service friendly.
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June 2022 by John B.
Of the two local Sam's, this one is probably the more accessible location, but also an annoying shopping center that's not the easiest to turn into and out of. I find the gas station usually has a line, and the store itself is pretty big but didn't have a ton of things I actually wanted. The other big shopping clubs seem to have a bit more in terms of healthier food (whole grains, nuts and beans, vegetables). Not to mention, I couldn't even find a mouthwash with alcohol here, which is hard to believe. I've got my club membership for gas, but it isn't saving me a ton of money and I don't find much other value in it.
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February 2022 by Phoebe M.
I love Sam's club, I've been a business member for over 10 years. With the business membership you can shop a couple hours before everyone else - which is a live saver!! I also use the scan and go and skip the line most of the time.
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August 2021 by Jeffery G.
3rd time returned Visio tv No audio out Was first told I would be refunded original purchase price Less $30 cost of square trade warranty Which they would not refund or be able to transfer to a replacement tv I rejected this as unfair Mgr then informed me Sams could not help me at all My only recourse was Square trade Benning on phone on hold mostly all day till past bedtime no joy End of story was told to monitor malfunctions and call again every time it malfunctions I remain frustrated
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December 2020 by Emily H.
They've got a food court, optical center, lots of things... Very chaotic. Disorganized. I would say... that I would rather go to costco than to come here for things. They do have a self checkout kiosk which is very convenient. Otherwise... Not sure that I would get a membership here.
