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August 2024 by Kyle Cox
Passing through town needed to charge ev couldn't charge there went to nissian and charged for free
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May 2024 by Rhonda Wilson
Good car lot.
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April 2023 by lee rudd
I had an appointment for a recall on a part for my car, i was taken in right away, they fixed my car and I was on my within the hour. They have great service, and everyone I came in contact with was very helpful and kind. I appreciate their business!
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April 2023 by Suleiman Salah
Great customer service
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January 2022 by Eliza Spencer
I have a Comaro down there right now and had to get the wheel replaced & their getting it done in like 3 or 4 days.
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October 2021 by Kayla Faye Halleran
Sam is def the man when it comes to being a great sport and very accommodating in getting everything done with buying a car! with 2 kids and having to go back and forth to work, he was there the whole time!!! and he used to have really cool red hair
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October 2021 by Patrick J Mitchell
had a horrible experience. not pleased at all by the support. sales person was nice though
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October 2021 by Angela Bentley
Sam is a great sales guy, worked with my wife and i and got us in a nice truck. if your looking for your next ride i definitely recommend talking with sam. he does go above and beyond with the extra mile
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November 2020 by Ashley Mullins
They were awesome! Stephen didn't stop until we were driving home in another vehicle. Definitely would recommend them!
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October 2020 by Anna Cox Jones
Christian was so helpful and patient through our first car buying experience. He was personable and very respectful. Made our afternoon worth while! Can’t say enough great things about Christian!!
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October 2020 by Ashley Correll
I had a great time at Rod Hatfield. Matt was so helpful, and extremely patient with me. I didn’t know exactly what I was looking for, and Matt had some great suggestions for me based on what I told him. Super friendly and good laughs. I highly recommend Matt when you visit! He goes above and beyond.
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September 2020 by Nicholas D.
I took my Corvette in for an electrical problem that was causing my car to die within hours as-well as an oil leak. I TRUSTED these people enough to not hesitate to pay the 175$ inspection. I received a call a day later saying I had a 1,600$ Electrical short. I ALMOST paid it had it not been for the 6,000$ OIL LEAK quote. Upon taking it to an old friend he instantly told me my dome light was switched on causing my car to die. I didn't even believe him at first SURELY a CHEVY DEALERSHIP would have checked , but here we are two weeks later and my car hasn't come close to dying once like it had been within hours. These mechanics are CROOKS. I'm just sorry to anyone who has paid there insane amounts trusting this joke of a dealership. Oh btw the 6,000 oil leak was a 30$ valve seal at the auto store.
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December 2019 by Alec P.
The 2 star rating of this business at the time is the only thing i have to say.
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November 2019 by James F.
after purchasing a new car there in 2018, and having to drive 100 .miles each way for oil and service, my last trip was a deal breaker. I came up for and oil change and tire rotation. at the time of check in I was told In order to comply with rod Hatfield extended warranty i had to change the cabin air filter, which itself was 50 + dollars. this invol5popping the glove box off, which is simple, pop the cover off the filter housing, installing new filter, putting glove box bax on and being done. even if you're slow, it's a 5 minute job. so when it was time to pay, my bill was $150 dollars. outrageous. when I looked at the bill it included 18 dollars for shop fees. I asked what were those? was told rags etc. when I said I wanted to speak to service manager the woman at the window became rude and dismissive. when i spoke to service manager he was as well. went to the dealership front and wanted to speak to whoever ran the place and the guy i spoke with was a salesman I bet to give me the bums rush. not one dime would I spend here again. their extended warranty is a way to extract as much money from customers as possible in Hope's they never use it. dont buy here. They could care less about the customer after the sale.
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August 2019 by Tony B.
Horrible customer service! Purchased a car there and then wanted to talk to the person that handled the financing to discuss cancelling the warranty I had added on. He was terribly rude, constantly talked over me and ended up hanging up on me. Possibly because if I cancel the warranty he loses his commission?? I actually never should have purchased the car to begin with because it was misrepresented. But I was in a bind, had rented a tow dolly to pull the car back to the city I live in so.........overall, dealership is poorly managed. And you see all these negative reviews yet nothing changes.
