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April 2024 by Jesse Brown
Love this store. Staff are super helpful, not pushy at all. Super knowledgeable, which does mattered a lot when spending a little more than I was used to on boots. I bought wrong size, which was my fault. They didn't make me feel dumb or anything, and gladly gave me the correct size. If I'm able to afford it, this will probably the be only place I will buy boots from now on.
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March 2024 by C H
Salesman was very helpful! He was very educated on Red Wing's Products and I bought 2 Pairs
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March 2024 by Blake Childress
Had a great experience in the Lexington store. Craig and i had a good conversation, he then went to the back and got 2 sizes of each boot i wanted to try on. Wasn't pushy with the sales pitch and answered all my questions (this is how you sell merchandise). I was in and out within 45 minutes wearing my new iron rangers. Although my wallet does feel alot lighter, im glad i bought in store because i ended up a full size down from my brannock size and getting the right fit is key when buying heritage style boots.
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February 2024 by thaddeus carter
Great customer experience!!
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January 2024 by Todd Sallee
My sales associate was OUTSTANDING. He made certain that I was 100% taken care of, followed through with perfection and also helped me get the boot that I wanted. Excellent!!!
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January 2024 by Dan Graves
Very bad weather day, one salesman who took great care of all three - four of us inside. He was well versed and extremely cordial and answered all questions from me as well as other clients. Store very clean and organized.
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November 2023 by Jg1
Staff is great and friendly. I send all of my associates there for boots and they all have a good experiences.
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November 2023 by J.C Meza
Quick and simple, came in needing boots for work, the employee was friendly and knowledgeable.
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June 2023 by Mary K. Morgan
Not very useful recommendations for shoes. Never have my size in stock.
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June 2023 by Nick Dennis
Quick and easy had a boot voucher for work showed me my selections I picked and out the door !
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April 2023 by Ryan Nickerson
Great customer service! Very friendly and patient. Thank you.
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December 2022 by Nicole Dahl
Best safety shoe I’ve ever worn! Clean store and knowledgeable staff. Thanks!
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October 2022 by Aaron Gillie
Best made shoes/boots period, nobody does as good as red wing. There's a reason this footwear has been around so long. Also great store, friendly folks, and good service.
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August 2022 by Adam Cross
I stopped in with just 10 min left before they closed and was immediately greeted by Craig, the only visible associate.After small dialogue, Craig had remembered me from conversation we had earlier in the day, and was very attentive and helpful throughout the process.A lot of times the "last minute customers" are made to feel rushed given the store closing time, but, this wasn't the case.Craig went above and beyond the expected interaction. I will choose to continue shopping here based on this experience and the other great experiences I've received from other associates at the same location.
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August 2022 by Billy Sherlin
The most thorough boot buying experience! They measure your feet and see where the pressure points are on their specialized machine. Not to mention Red Wing quality boots!