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February 2024 by Kasey Lindsey
Terrible experience! Beware they have BED BUGS! In room 214 to be specific. Immediately left, was told we would get a refund. We have been trying to talk to the manager for the past 5 days. He will not take our calls. They keep telling us he will call us back, yet he still hasn’t. We are demanding a refund for a service we were unable to use due to the bed bugs. Hopefully we are able to get in touch with the manager. We will continue to call until we do. Also half the property is under construction, so that was also a surprise.
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February 2024 by Catarina Delfin
So the room were good weren't nasty and didn't smell so that always a plus. But... the next morning when I left I had so many huge bite so I don't know if that was bed bugs but they haven't gone away and they are
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February 2024 by Kat Ross
Very friendly and helpful staff. The room was clean and bed was comfortable. The hot breakfast was delicious and the location was perfect, right by the I-75. Just wish the pool area had towels (although I had my own)I would stay there again.
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January 2024 by David Seward
Even though my choice rewards reservation messed up. The night clerk was excellent in help and got me a good rate on the room. Excellent stay and a very comfortable bed!
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December 2023 by Pam Elkins
Overall, very comfortable but the pillows and towels are very cheap.
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December 2023 by Jordan Greene
New facility very
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December 2023 by Karen Puckett
Great people working on the desk . The room was nice and clean and the breakfast was very good! Building was quite and safe feeling!!Will be returning to this motel in the future.Rooms: Room was very clean and updated!
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December 2023 by Ashley Kovac
We came to Lexington from Cleveland for a Jack Harlow concert. Service was great, we held friendly conversation about the concert with the two gentlemen working the front counter. Room was very clean and facilities were as well?
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November 2023 by Nate Blevins
My stay here was a DISASTER. Don't try to save money like I did and cut corners. Just pay the $120 for a better hotel.This place attracts bums and losers. My room was next to a guy off the streets who was apparently brought in by a charity organization. He brought his buddies, other low class shirtless guys who were causing trouble and waking people up at 11pm.I was was moved TWICE, the 1st time was because my room smelled like smoke, the 2nd due to the bums loitering around and causing problems. The walls and doors are paper thin. I didn't really sleep at all.Finally, they charged my card over and over again due to human and/or system error. Total mess.Safety: It attracts bums and losers. Low class people loitering in the hallways. Not good.
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October 2023 by Dan Schnelker
Dallas at front desk was awesome, as were the other staff members. Great room for the money, recently renovated. Breakfast was average.
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October 2023 by Lisa Wright
It advertised that it was newly renovated. It was like staying in a cave. The lighting was terrible and the furniture, bedding and curtains were old and worn. The update was sadly lacking with peeling plaster and missing outlet covers. The only thing good I can say about it is the bed. It was very comfortable.
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October 2023 by marilyn masaitis
This Quality Inn has been completelyrenovated to every travelers delight.In addition, it is a No Smoking and No pets unit. So, if you don't want your clothing smelling of smoke on departure, this is the hotel for you. If you don't want a room that smells of dog urine or worse, this is the hotel for you. If you don't want to be kept awake by dogs barking this hotel is for you.In addition, someone is always mopping the tile and the cleaning staff cleans daily.Rooms: Rooms are very comfortable, newly renovated and I love that they put horse pictures on the walls instead of a paint splattered pic that many hotels use on their walls.
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October 2023 by Raquel Keeton
I believe the guy at the front desk was named Dustin. He was such a nice, professional gentleman who makes you feel right at home and very welcomed. The rooms are updated, very clean and overall a great place to stay. This will be my 1st choice for hotels in Lexington when I travel.Rooms: Rooms are very clean/updated. Great hotel and great prices.
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October 2023 by August KRuck
I worked here a few years ago. I only know what things were like when I was employed there. That said, the property always took a lot of time and effort to investigate any bedbug situation or bedbug-like situation, and dealt with it without mercy.The food at breakfast was always fresh- to the point of being kind of sharp with any employee who didn't dump non-fresh food in a timely fashion.I might have some personal disagreements with the brand name representatives, but this particular property was very well managed and I have nothing but respect for the owner. He was always very generous with mistakes, at his own loss, and kind to residents who were gracious in response.
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October 2023 by Karen Taylor
Room had a strange odor and the lamp shade between the beds was FILTHY . LAMP shades are cheap Replace them . Staff was wonderful . Free breakfast was alright . The cook should of drain the water off the eggs . Would have been better . The free wifi worked well. Hotel is in safe location . Walking distance to a BBQ restaurant and a Crackerbarrel restaurant. Good location and quiet hotel at night .
