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“I visited this store on 8/19 specifically to ask about a martingale collar or gentle leader for my 92lb dog that pulls when seeing certain dogs on our walks. Martin took the time to explain how they work and discuss the pros and cons for each,. He was very knowledgeable and helpful. He also recommended a trainer that can help work with my dog's reactivity. Unfortunately, this location did not have the size I needed (XL), so I did not end up purchasing what I needed. He mentioned they get shipments in weekly and recommended their other store in Tates Creek as well.
The service was excellent, but the selection of items was not.”
“I am so pleased with the excellent customer service and quality of work from Wise Choice Tack & Supply. The staff went above and beyond to help secure a requested birthday gift today. I will return to this local business as often as possible.”
“KBC is a store FOR HORSE PEOPLE. It’s not a farm store with a tiny section for horses. The entire store is loaded with products for horses and the folks that work there are horse people. They are very knowledgeable and I trust their recommendations when I need it.I am very picky and a helicopter mom when it comes to my boy whom I deeply love. I trust KBC to always have fresh and safe products for my ?❤️?”
“A very interesting and well organized tour. I was so impressed with the quality control and attention to detail. I learned that all they do is horse feed and the rigorous focus on horse nutrition, based on science, is what has made this family business a success for many decades. I really had no idea what to expect when I signed up for the tour and came away with a new appreciation of what it takes to produce a quality horse feed. I was very impressed!”
“Great people work there! Friendly, knowledgeable & genuinely interested in helping. Great assortment in products & reasonable prices. My kind of place, currently, they have chick babies!!”
“Great place to stop for pet supplies. I mainly get treats and litter from this place. I do love the fact they have great quality and reasonably priced clothing for my dog. As well as cute birthday goodies for your cat or dog to enjoy! Highly recommend this pet store.I do want to edit. I don't get food because my babies are on veterinary special diets! They have a GREAT selection of food and high-quality food at that! In the future, I will definitely consider purchasing from them!”
“They have such cute and different dog treats and items! We love their dog cookies and cakes. Oakley loved her cake for her 5th birthday, and all her doggie friends loved their birthday pawty treats too!”
“We had our initial meet last Wed and our 1st appointment yesterday and Kelsey was awesome! Our puppy is definitely skittish but Kelsey was able to groom her and make our girl as comfortable as possible. We have found our groomer!!”
“Met them at a local pool party for dogs in August. Bought peanut butter plain treats shakes like a little bone. My dog loves them and was sniffing through her travel bag today looking for them. Needless to say the bag is empty.”
“Varieties that work for both cat/dog treats. Some unique treats and gifts are not seen in retail stores for all price ranges. They put in a brown bag with a handle that is stamped with a logo that would be easy for gift purposes. The front door was sticking that would not open easy for weak or handicap but the salesperson will open for you or call ahead of time. They also keep local dog sitter and trainer cards for canine/feline owners by the door.”
9AM - 9PM
3101 Richmond Rd #200, Lexington
Pet Stores
“Outstanding customer service.
Professional and friendly. I really appreciate that they could answer my questions and point me in the right direction. My little pitty chews through everything and the freezing wet dog inside the buffalo trachea was great. It lasts about 30 minutes..”
“I have been in here several times and they are always amazing! My boyfriend and I have 16 tanks and plan to continue to grow. Anything they don’t have readily available can be ordered, they are very knowledgeable and great people to talk to! Their selection of fish is amazing. I love to look at their other animals as well. They all look healthy and happy! Truly a great experience and I will continue to be a regular customer.”
“Alan helped me in-store with a few questions about my dog and it was just an excellent experience. He was knowledgeable about what I was here for and actually spent time to help me figure out what I needed. Thank you to Alan, and thank you to his boss for hiring him, THANK YOU”
“Petsmarts are notorious for animal mistreatment, but I feel like the employees here actually care. They're all very nice. This is also the Petsmart that has adoptions available. This pup stole my heart, but I can't have anymore pets lol”
“Whole staff is extremely helpful, especially those in the fish department. Just spoke to Bryan today who was a wealth of knowledge, and definitely made my time there worth it. Will continue to get all my fish supplies and fish from here!”
“We love our Petland Pup, Riley! Petland is more expensive than going to a breeder. But we found a few things worth it. First, we had no idea what type of dog we wanted (or if we wanted a dog rather than a cat), but we described the personality we want. Trey was able to tell us which pup matched that description, and he was spot on. Second, the three-year guarantee is great not necessarily because we’re banking on something happening to Riley, but because we’re more certain that something won’t if Petland will have to make up for it if it does. We also really benefited from the free vet visit, as we may have procrastinated on the first visit without that offering. Third, they gave great tips like not using puppy pads, and they provided great resources with our package. Like we wouldn’t have thought to necessarily buy treats, shampoo, a crate, etc. immediately. So while we later bought new things like a play pen, it was great to go home with the basics. The puppies are not potty trained, so I’d just watch many videos on crate training to prepare. We’re still figuring that one out a few weeks later.”
“I came in recently to grab some dog food, treats, etc. the tall skinny man who I believe was a manager was fantastic when showing me around the store giving a wonderful walkthrough, i was impressed with how well kept the store was.I would also like to thank the pink hair'd woman who greeted me and proceeded to share some of her dogs favorite goodies!! Everyone in the store I came into contact with were very helpful, and all had high spirits!! I'm in disbelief at the previous reviews and have to say, I think they may be referencing a different location.10/10 experience, Franklin loved his treats she recommended, i enjoyed shopping around the store. Safe to say we are leaving petsmart in the past, thank you all for your outstanding customer service! - Barrett Block”
“Outstanding customer service.Professional and friendly. I really appreciate that they could answer my questions and point me in the right direction. My little pitty chews through everything and the freezing wet dog inside the buffalo trachea was great. It lasts about 30 minutes..”
“Awesome pet store that packs a lot into a smaller space than the larger retail pet stores. One wonderful thing I noticed when going to purchase a Betta fish, the Betta's for sale are all in individual tanks with decor, foliage, heaters, and air. The only time your fish will be in a clear container is when you transport it home. Contrast that to what I notice at the big nation wide retailers where the Betta's on sale live perpetually in a clear container with no care for their well being whatsoever.”
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“This was my first time visiting a Hollywood Feed location. Staff is very knowledgeable and friendly. Customer service has not left this company like it has so many others we come in contact with these days. Prices are reasonable Store was well organized and stocked.”