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January 2024 by Sara Adkins
This store is in need of a desperate cleaning and update. There are boxes everywhere, fixtures and displays all awry where you can see the marks on the floors where they’ve sat for years, the area where you walk to check out was a mess with items sat half open and tossed about, bathrooms were disgusting! I know stores like gap/old navy have struggled in recent years but maybe if it wasn’t such an awful experience to actually go into the store that would change!
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July 2023 by Jere Strong
I have recently been diagnosed with cancer and my 150lb body is at 112. So I do tend to shop in the kids section because of the 14/16 waist options. Never once has anyone in this store made me feel bad, or looked at me differently as many other stores have. I just wanted to say thank you. Thank you for allowing me figure out waist size etc. It's hard enough in this world, but the employees here make it feel so much better, even if it's just when shopping in your store. Thank you from the bottom of my heart for not judging and actually helping me. I will continue to utilize this store until I can no longer shop on my own. Kudos and stay kind
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June 2023 by Yolantha Harrison-Pace
Had not shopped hear in years. It did not disappoint. The cashier at checkout was very friendly.
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January 2023 by Anna Hosey
Really good clearance selection but whenever we come the worst music is playing. It’s so loud and it makes it hard to shop. I don’t really think rap music is appropriate. Also a lot of the clothes displayed on the racks are actually dirty. With deodorant stains and dust.
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January 2023 by Bobby Corwen
Great store for last season bargain clothes. Also very good for kid's clothes. A little disorganized when we visited, but hey, no biggie. We weren't really looking for anything specific.
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December 2022 by Adam Collins
It'd be great if they would hire enough people to actually run the store properly.
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December 2022 by Mike Lamb
Store is nasty and employees are also! Will not ever go back needless to say!
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November 2022 by Cassondra Russell
Great Experience thanks to Keisha! I found a summer dress and the tag fell off from trying it on to buying it. But the price was different when they looked up the price. Keisha helped search for the dress and honored the sale price. Thank you for the fantastic above and beyond service you made my day.
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September 2022 by Jeff Everidge
I think its pathetic I told the manager on duty there was a couple shoplifting ( the lady put the pants on in the parking lot with tags on them before walking in) the manager said ok I know .I watch them walk out him ( with cloths in his over sized sweat pant shorts on) her with different pants and clothes in her purse . Get into an old green corolla and leave.
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July 2022 by Clarissa Cloud
Great store and very nice employees! Just wish customers would be more mindful of employees hard work when it comes to straighting and organizing tables and clothing racks. Customers show some respect. 5 stars for the employees!
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July 2022 by Ruby Coleman
Watch out if you buy something on sale. The table said $10.00 and the item rung up $34.00 and I noticed before leaving the store and they gave me my money back and apologized.
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June 2022 by Brently Goodin
Love the old navy brand but please get this lexington ky location some help! The entire store was trashed. Ive worked in retail 23 yrs and have never seen anything like this before. Dressing rooms filled with unwanted clothes, tables and racks in complete disaster throughout the store. Literally looked like a tornado ripped through the place. Very friendly folks, but wow. Someone do something.
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June 2022 by Lovelle Drury
I went to old navy today and had a medical emergency. Not only was the assistant manager very helpful she was also extremely nice and helped me care for my newborn until other help could arrive! I’m not sure of her name but I want to say thank you so much!
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January 2022 by Debra Clifton
Oh my Gosh that was the fastest I ever swapped 2 pair of sweat pants (2 small for 2 medium)That girl was so quick.And, the exchange was from the Old Navy store, that was in Simpsonville, I had the receipt. Even Swap.
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January 2022 by Keisha Alexander
Fun for the family and affordable! Lots of clothes to choose from!
