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“Had issues with my text messaging app unable to send text messages went to Verizon wireless store on richmond road Verizon sales representative was able to fix text messaging app. Able to text again.”
“Awesome service! When I lost my iPhone, I bought a new one the next day. A week later I found my old iPhone. Spectrum wouldn’t let me trade it in. But James bought my phone at a decent price and made sure all my personnel data was cleared. I highly recommend this locally owned company. It was comforting to talk to him and I was treated well.”
“I had just baught a Samsung Galaxy S24 Ultra the best phone ever and dropped the dang thing and cracked my screen. Today I took it to the CPR Store on Tiverton Way in Lexington and got amazing customer service from a man named Nick. I hope to never have to go back but if I do I'm requesting he be the one to repair my phone because I love it all over again. It looks like a brand new out the door phone. Thank you Nick your a shoe in at customer service. I highly recommend everyone go there to get there phone fixed. Thanks again”
“The only place who hads the parts on hand for my phone screen (s23 Ultra). Had it fixed in an hour and was very knowledgeable, friendly, and polite. I drove over an hour and passed multiple other phone repair stores to come here and I'd do it again in a heartbeat.”
“I took in a Nintendo Switch that was experiencing the infamous "Blue Screen of Death." The gentleman at the counter was honest with me about pricing to the issue. He suggested saving me money by buying a refurbished one he had in stock. He saw how much it meant to my daughter and gave us an even better deal than he was originally going to do. I HIGHLY recommend coming here for any and all electronic repair. They landed a lifetime customer in me. Thank you so much guys!!”
“Had some issues with phone took to Verizon and the Verizon sales representative help me get my phone cleaned up and adware taken off good customer service also help reset network.”
“Wonderful customer service! They were able to help me out with my iPhone when it was acting up and saved me from having to spend money I didn’t have. Such sweet, friendly and helpful folks. Thank you so much! I’m so happy to have my phone back”
10AM - 7PM
126 Burt Rd, Lexington
Mobile Phones
“I usually don’t like to go into phone stores because it always feels like they are just trying to sell me something. But PABLO really listen to me I walked out very satisfied great customer service!”
“Highly recommend. Took our family iPad in for the screen to be replaced. He fixed it under half an hour and was helpful to install a tempered glass screen protector too! When the one he installed had smudges on it from installation he replaced it with a new one! Very pleased. Thank you for your help!”
“This Boost location took Customer Service to a new level! My phone hadn't worked(dropped calls/no to little data) probably for 3wks. I called 611 everyday with ZERO real help(power off phone, airplane mode, chk for updates). I went into the store VERY upset, the owner took my frustration serious. He called a manager got my coverage changed, went back next day telling him it's still not working properly. He GIVES me a NEW phone to TRY & see if my service got better. After 2 days they provided me with a NEW phone & I haven't had 1 issue since. They have reached out to make sure everything's still working. If you need a retail location that cares about their customer, please visit! They also have some great accessories for IPhone & Androids.”
“I was very pleased with a service I had at Smart Point Store. I called in after water damaging my phone. A technician was very professional and friendly. They let me bring my phone in, even though they are under remodeling and were closed that day. My phone was fixed, and I was able to pick it up the next day. I really appreciate their fast service. Two other repair shops in town told me they weren't able to fix it when they looked at it, that it's not fixable and I had to replace it. I was worried about losing all my information. They were very patient with me and explained all the details about the repair they did. Plus, all my pictures and information on the phone were saved, and I didn't lose anything. The repair was done efficent and only cost me $60. I highly recommend this repair service in town. They are professional, friendly, and trustworthy!”
“Chelsea was such a great help getting my account in order an my bill paid. I also loved her suggestion on the optional phone cases which was immaculate. Such a great woman! And a pretty fine one at that ;-)”
“Me, my wife and son recently upgraded our phones. We stopped at a different location and proceeded to tell the guy what we wanted for our up grades as he was explaining the prices and billing. He said he would check to see what he had available in back and was gone for a few minutes. He returned with higher gb phones, not in colors we had chosen and said this was our options at higher cost. Also said we would have to take phones home to transfer and then bring old phone back to get trade in. We did not do our upgrade there and left.
As we were leaving we called AT&T store in the Fayette mall and spoke to Harley add asked if she had what we were looking for. Harley said she had what we needed. When we arrived here we were greeted and immediately began all the necessary information to have the phones we asked about. Harley was knowledgeable and quick to get us checked out and started transferring our old phones to the new ones. Harley and her associate was a great improvement form the other store we visited. Harley C. and Travis (I think was his name) are awesome people to do business with and a asset to AT&T.”
“I switched over from cricket to AT&T and Mimi was the best. She helped us get the new iPhone switched everything over was in and out of there less than an hour and a half she’s fluent in Spanish and English so she was speaking to me and my husband, if you need accessories phones, anything y’all see Mimi”
10AM - 5PM
1350 Eastland Dr # 1, Lexington
Mobile Phones
“Solving your plumbing needs for your home is our number one priority. Often, the plumbing problems you face at home can not only inconvenience life, but also threaten house and property. We understand you need to resolve your plumbing problem quickly, and we have streamlined our service so we can solve your problems quickly.”
“I went in an unhappy Straight talk customer and left with a new (refurbished) phone which I like (Moto Stylus) and an unlimited text and data plan.
Having Angel (that is her name) help me really made a difference. I'm not sure if Straighttalk has customer service anymore but thanks to Angel, I'm now with Boost Mobile.”
“Zach helped my wife out with her new Samsung and he did an awesome job! This guy is an asset to this store and you should try to keep employees like him. He would be the reason my wife and I would return to this store for any future help. Thanks Zach!”
“Some of the kindest and understanding people work here. They work with you and aren’t judgmental at all. One of them speaks kindly and calmly to you the entire time, his patience was impeccable. We were there for such a long time because of some complications but he worked with us the whole time and explained anything we were confused on.”
“Went there on Sunday 3/24/2024 to get a New used I phone, the Manager was awesome and the tech was too they set everything up for me and made it seamless! Highly recommend going there for a purchase or repair. These guys were Fantastic! , Thank you, Kelly”
“There are three Best workers there that I Love and they are the only that I will let help me, you all need more workers like them DARNELL,gentry’s,and junior are the best to ever do it they need a raise”
“Brittany from store in Parkhill was a huge help and had amazing customer service. Even though I didn’t end up getting anything she assisted me in every way possible.”
10AM - 7PM
393 Waller Ave Ste 12, Lexington
Mobile Phones
“I give Maritza a 100, her customer service is excellent. There is no problem that she cannot solve. He treated us with the utmost respect. She never tried to get more money from us, only what was necessary for our situation. Every time we go to another Cricket store they treat us badly, thank goodness she speaks Spanish and was able to explain everything to us. Many times when we go to another store that speaks Spanish they tell us that they can't help us or they try to sell us more things than we need. Thank you Maritza”
“Enjoyed working with "Z", a sales rep, and the store manager, Aeyiah, to secure a new phone. They worked hard to switch me to a better offer than we first discussed. Ended up with a watch I didn't really want, but let's see how it works out. (If the watch has the value they claim, I'll change my review to five stars.)”
“Staff is super friendly and always really helpful. The really pretty younger girl really knows her stuff to be so young. The manager Vanessa is on top of anything and everything! She is fluent in english AND spanish. She always has the place clean and welcoming, from the parking lot to picking out a phone,plan, and case. To checkout. She tries to be as helpful and kind as she can poss be. THX North side cricket store!!! SincerelyP”
10AM - 7PM
460 E New Circle Rd, Lexington
Mobile Phones
“Ayden..nour.......manager Broadway store Lexington ky customer care .
..kimore.gave me outstanding customer service......many thanks.
Terry edwards”
“Randomly wandered into this to mobile branch and was reminded of why I am still a T mobile customer...Over the years I have thought of leaving T mobile but when you encounter people like Drew and Derron it makes you want to stay. These 2 young men patiently reviewed every available option for new phone and service plan available. They directed me to get my insurance claim filed and phone repaired ,and set me up to get my new device. The whole time laughing and smiling! It was such a pleasant experience. I live 1.5 hours away bit will be sure to come back to this branch for my service needs.The manager Jay is doing a great job facilitating a positive work environment! Great work guys!Debra Jackson!”
“I had to share with everyone what a great experience I had with this Merro Store. I went to this store last night around 6:30 and purchased a new phone. There was a problem with the sim card which even after the store had closed Mo stayed till 8:00 pm, working hard to fix the problem! Don't go anywhere else for your phone needs by far the best store ever especially the employees!”
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“The Verizon sales representative that helped me today was simply amazing! He was very helpful and knowledgeable. He was very patient and guided me in the right direction on what I was wanting and needing. I am thankful He was working in the store that I shopped at today.”