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“The sales representative at the Verizon store was so helpful and knowledgeable! I went there to upgrade one phone and reduce spam on another. He was so efficient and personable as well.”
“Helped me put my phone screen protector on my phone. And he was very attentive to what I had going on , it helped me alot. It didn’t take much long to put it on I was in and out which was great. It was an all around good interaction and he was very enthusiastic. I would definitely come back if I have any problems.”
“Highly recommend. Took our family iPad in for the screen to be replaced. He fixed it under half an hour and was helpful to install a tempered glass screen protector too! When the one he installed had smudges on it from installation he replaced it with a new one! Very pleased. Thank you for your help!”
“Solving your plumbing needs for your home is our number one priority. Often, the plumbing problems you face at home can not only inconvenience life, but also threaten house and property. We understand you need to resolve your plumbing problem quickly, and we have streamlined our service so we can solve your problems quickly.”
“Really friendly, helpful team. Very impressed with the store and staff. Chris was especially helpful. Store was well stocked and clean. Team greeted me, was very thorough, and Chris made sure I was getting the best value for my family.”
“I give Maritza a 100, her customer service is excellent. There is no problem that she cannot solve. He treated us with the utmost respect. She never tried to get more money from us, only what was necessary for our situation. Every time we go to another Cricket store they treat us badly, thank goodness she speaks Spanish and was able to explain everything to us. Many times when we go to another store that speaks Spanish they tell us that they can't help us or they try to sell us more things than we need. Thank you Maritza”
“Lemme just start off with the 5 stars go to Karime and not the other lady who works there when karime is not available. So my bill was due on the 18th of this month and I had been so busy thru the week I honestly had forgotten to make my payment. As I had just paid my other phone bill i literally straight up forgot to pay my cricket bill. So on the 19th I visit this location. Hoping to be assisted by karime but she was off that day. Instead I got the other chick with glasses and a bad attitude. Upon entering the store she was sitting in the chairs at the table in the middle of the store watching tik tok. I told her I just needed to make a bridge pay. She then proceeded to tell me that since I didn’t make my payment on it’s due date or make a bridge payment before my phone was cut off that I was going to have to pay the whole 73.00 to turn my phone back on. And that it was impossible to make a bridge payment. She noticed the large sum of money I had in hand and just assumed that since I had the money(which I could’ve paid the whole bill. But I had other things to handle like first month and deposit at this apartment) I should pay the bill. She was very rude on top of that so I just left the store. Today I get a text from cricket saying that I’m able to make a bridge pay even after my phone was suspended. Which I did. But my thing is. Why lie and tell me I can’t make the payment when clearly I was able too. Worse customer service ever. But karime. Is the best. That’s all.”
“Staff is super friendly and always really helpful. The really pretty younger girl really knows her stuff to be so young. The manager Vanessa is on top of anything and everything! She is fluent in english AND spanish. She always has the place clean and welcoming, from the parking lot to picking out a phone,plan, and case. To checkout. She tries to be as helpful and kind as she can poss be. THX North side cricket store!!! SincerelyP”
“This Boost location took Customer Service to a new level! My phone hadn't worked(dropped calls/no to little data) probably for 3wks. I called 611 everyday with ZERO real help(power off phone, airplane mode, chk for updates). I went into the store VERY upset, the owner took my frustration serious. He called a manager got my coverage changed, went back next day telling him it's still not working properly. He GIVES me a NEW phone to TRY & see if my service got better. After 2 days they provided me with a NEW phone & I haven't had 1 issue since. They have reached out to make sure everything's still working. If you need a retail location that cares about their customer, please visit! They also have some great accessories for IPhone & Androids.”
“Isaac from AT&T was a tremendous help. He was both insightful, patient, and kind. I will absolutely recommend that anyone and everyone even remotely interested in purchasing a new device would request to work with Isaac! Thank you, Isaac!”
“I chose 4 star because there was a mishap with receiving a defective battery from Apple which required that I make a 2nd trip to the store, but KEEP READING. This store is a perfect example of how an issue should be handled. Both individuals were professional and explained the situation in detail so that I knew what was happening. A 2nd battery was ordered, they expedited its replacement, and contacted me when it was ready for pickup so I didn't have to make a 3rd trip to the store (I live 35 miles away in another town). Beyond this mishap, the team was also very personable and I felt like a customer and not just a "number". Great overall experience despite the small issue.”
“Great guy! Knows his stuff, explained the process, and was patient in explaining the process of moving data around between the new and old iPhones. Our kids would've been fine with going home to finish the data transfers but Dad and Mama felt better sitting there at the store until it was completed. Our AT&T Expert set it all up and although he moved on to tend other customers while our data transferred, he stopped by several times to check and make sure it was all "flowing" which of course it was. This kid really was an Expert: you should get him teach all your employees how to explain what's happening when an iPhone is upgraded, because he doesn't make old people feel stupid.”
“I went in an unhappy Straight talk customer and left with a new (refurbished) phone which I like (Moto Stylus) and an unlimited text and data plan.
Having Angel (that is her name) help me really made a difference. I'm not sure if Straighttalk has customer service anymore but thanks to Angel, I'm now with Boost Mobile.”
“Mellisa (Michigan) was absolutely awesome and made it very easy for us to trade in and transition. She was informative and provided great customer service. We were very pleased with her friendliness and attentiveness.”
“People that work at this Cricket Wireless were extremely helpful they went out of their way to help make sure that my phone was set up 100% they are all very friendly recommended Wireless retail store”
“Very satisfied with the service I received. Staff went above and beyond helping me get a friends phone set up. He was knowledgeable and solved my problem with great patients. Just wish i would have gotten his name.”
“The young lady working today 10-3-18 extremely disrespectful. No name because she didn't have a name badge on. Needs to learn how to respect her customers because without her customers (if you are reading this young lady) she would not receive a check. Just remember that your customers are the reason you get your check.”
“Boost Mobile is my favorite phone company at this point. This is the store which I use now, at first I choose is because it was close to my house but after a while I have started using this store because the girls who work there r so friendly with us and the company has different options for service which I need to use regularly. Very happy with my boost Mobile store.”
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“I went all over town trying to get my old Gmail account from my old broken phone to come on my new phone. The representative kept trying and finally was able to use a mouse with an adapter to get it working again. Very happy with service. Even the repair shop tried several times and couldn't get it to work.”