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February 2024 by Shane Estep
I drove from Richmond because the local Metro store closed Marwan and Sonny were very helpful and friendly.
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January 2024 by Christian Wilson
Thanks for the phone! Was a pleasure speaking with you Sonny.
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January 2024 by Jeff Couch
Great experience. Sonny was super helpful and knew exactly how to help us.
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January 2024 by Camden Payton
I have been in a customer service role the majority of my working life and have found Sonny and Marwan to be absolutely amazing at what they do! Hands up for these guys!!
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January 2024 by Christy Clark
Sunny and Marwan ALWAYS knowledgeable and goes above and beyond. I came in on October 16th for myself and he hooked me up so much that I didn't just buy one phone but two! Then I came in on December 22 and he worked his magic again for a phone for my baby. I will always come back to this location for any phone needs and suggest you should come too for the most superior services...
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January 2024 by Denise Martin (Harp Lady)
Sonny is a pro. I love love love my new Razr, but I couldn't have gotten through the day without Sonny. Best phone I've ever owned and best prepaid cellular customer service experience ever. Two clumsy thumbs way up. ??
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September 2023 by Alexandria Spear
I can't recommend this Metro location enough. I've been a Metro PCS customer for years, but I have gotten the absolute best service at the Pimlico Pkwy locale. I always get a great deal and the customer service is wonderful.
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September 2023 by Dariana Hawkins
He is the truth.Good customer service.I came to him to get me some service on a new phone not only did he find me the right service plan for my budget he went above and beyond to help me save money. I highly recommend him
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August 2023 by Brandy Brown
Hands down the best customer service I have ever received!!! After a terrible experience at the nicholasville location we came here and sonny was so great ! Best part was he was extremely friendly with my daughter and that's what matters most to me! Will always go back to this store
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August 2023 by MikeandAimee Adams
We drove 2 and a half hours to buy a upgrade because the Nord N30 was not available in our area. We called his store he stated he had the phone we were looking for he held it for us. When we arrived he greeted us at the door showed us the phone and the features it had it was a great experience. We haven't had this kind of customer service in a long time. Thank you Sonny
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July 2023 by Ashley Cannuli
Awesome, friendly staff. Helped me get a new phone line and home internet service in less than 20 minutes as a new, walk-in customer. Couldn't be happier with the service here.
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July 2023 by Amy G.
Sonny,was amazing!! He went above an beyond to help Me,after I was in need of a new ph (b/c water damage to old one)He did the absolute most to get Me back on track!! An very politely and efficient!! MY NEW STORE!!! Thank You,Sonny!!!
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June 2023 by Rowdy
They had plenty of phones in stock that are worth purchasing. The gentleman took great care of me and got an A5G phone for little to nothing. took no time. Minimum wait thorough explanation of bill update . Very professional, great process that was efficient and beneficial to me as a consumer. Accessories included. I recommend this place to everyone.
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May 2023 by Sequoyah Sweeting
SONNY IS AWESOME !!!!! I've had an extremely bad week !!! Definitely stressful!! Today I went to get a phone after my neighbors kid broke mine ? He helped A LOT and so did another customer !!! The vibe as soon as you walk in is calming, relaxing, and I enjoy his conversations !! I left with a new phone, everything with it and most importantly a positive attitude to finish my week and so on !! Thank you again Sonny !! Never change !! HIGHLY RECOMMEND !!! ?????
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May 2023 by Zee Masters
The salespeople at this location are always so helpful and friendly. I came in looking to upgrade my phone, and they helped out quickly and efficiently, so glad this is my location of choice.
