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January 2024 by mike wise
Service is slow, if it wasn't for WiFi I wouldn't have any signal
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November 2023 by Ahsan Gani
Was a great store and thank you for y’all’s service. They have moved to3120 PImplicó ParkwayLexington, KY 40517
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April 2023 by Diane Cavins
Always helpful when you need then?
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August 2022 by Steve Doal
I had to share with everyone what a great experience I had with this Merro Store. I went to this store last night around 6:30 and purchased a new phone. There was a problem with the sim card which even after the store had closed Mo stayed till 8:00 pm, working hard to fix the problem! Don't go anywhere else for your phone needs by far the best store ever especially the employees!
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May 2022 by Luis Aguero
They got me together with a phone and service in no time, no hassling and pain free!
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May 2022 by Stephen
Receiving The NORD 200.The Apps Failed To Offer The capabilities We needed.
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January 2022 by Husam Aljabiri
This is a great place with great customer service and nice plans that saved me lots of money.
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July 2021 by Luis A Rodriguez Cifredo
Really Nice People work here and will help in all your needs ?
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February 2021 by Farah Naser
Literally the best customer service. I will only come to this metro. I had to pay my bill and I was in and out in a second. Highly recommend for everyone to come here!!
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February 2021 by Mohammed Masri
Best metro in the area, best prices guarantee!! They’ll hook you up
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January 2021 by Johnny L.
"A Whole New World" of Crooks. Mr ALLADIN is a total crook. A liar. He says that he could not exchange my phone. He lied when I signed up saying that the case was "free." He then asked me if I wanted to sell my old iPhone 6sPlus. He said what if I give you the case for free. What a crook. Please dont go there or ANY METRO BY T-MOBILE authorized dealer. They are not franchisees for T Mobile. The actual company is AGZ Wireless. Metro is a scam. The get your money. But if you don't like the phone or if it is broken, you can NOT get a refund for the service you paid for that you cannot use. CROOK!!! I reported him to T Mobile. Oh, he also told me that he pays "FULL RETAIL PRICE FOR EVERY PHONE HE SELLS" Really? What a bad business model that you have to pay full retail when you are a dealer. See, he is a LIAR!!!! He showed me a paper that showed the retail price, but it did not say what he paid. HE IS A LIAR!!!! Please people, check out what they are doing before you go there. They are taking money from people who dont have a lot to give. He doesn't care as long as he gets his payment from T Mobile for starting a service. That is his business model. I asked him if he owns the store, you could just exchange the phone as a customer service retention, he said that was Illegal and could not do it.!!!!! A COMPLETE LIAR AND CROOK.
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June 2020 by Mary C.
BEWARE!!! I bought 3 phones and signed up for 4 lines of service at this location. I was overcharged $20 per phone AND charged an additional $50 for each phone for "protection bundle". When I asked what I was paying for I was told a case, screen protector, and first month's insurance. Wrong! It did not include insurance and the store was out of cases. I asked that the charge be removed and was told only the manager or the owner could do that. Of course neither were available. I called back 3 days later and was assured the owner would call me that day. Nope! I called again today and finally received a call back from the manager. When I told her I wanted a refund she said, "That ain't going to happen." When I said I wanted the owner to contact me I was told he does not speak to customers. Not all Metro PCS stores are owned by the same franchise. I wish I had selected a different store.
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January 2020 by Joe Connor
Great place for a family outing
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October 2019 by Kristi Adams
I love going to Lexington Legends games. They are so involved with the children and the crowd. It's fantastic.
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September 2019 by Bert Freeman
Fantastic seats for $9.00 if you order in advance. Free parking. Nifty promotions. And energetic young players who lack make up with enthusiasm what they lack in big salaries. ☆☆☆☆☆