METRO TOWING LLC is a highly regarded towing company known for its down-to-earth approach and exceptional customer service. Clients appreciate the quick and efficient service, especially in urgent situations. Shannon, a key team member, is frequently praised for her fast responses and effective communication. She ensures that any issues are resolved promptly and maintains a strong relationship with property managers, demonstrating a willingness to meet their needs. The company is recognized for its open communication and professional demeanor, making it easy for clients to work with them. They have also shown a commitment to the community by providing support, such as donating school supplies. Overall, METRO TOWING LLC has earned a positive reputation for its reliability, efficiency, and dedication to customer satisfaction, making it a preferred choice for towing services.
I have worked with Shannon and she is great. If I have a question / problem she is always quick to respond and send me the information that I need. She is understanding and easy to work with. Metro is doing an awesome job when they are needed, and Shannon is just a phone call away whenever needed.
March 2023
Arrived through a roadside assistant insurance claim. The guy was super nice and he took great care of me, even at 3AM. I think most on here are reviewing the company in the context of business practice specific to tows for parking violations enforced by towing. If you’ve ever lived in big cities. This is par for the... read full comment
October 2025
John was wonderful. Very informative, pleasant and easy to work with. Recommend to anyone.
