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“Was fast friendly and I got the item I came in to get. Associate was really nice and gave me time to locate the product and answered my questions about an older pair of glasses I had.”
11AM - 5PM
1099 W High St, Lexington
Mens Clothing
“The absolute BEST customer service-I’ve ordered from them for years, and when a sweatshirt came a little wonky, Joni immediately refunded the order and sent out another one as a thank you. They’re seriously the best and I love supporting local!”
“My daughter and I went there to get western them apparel for her middle school dance on 4-17-24. Sheila was our sales person and let me tell you she was amazing. I truly wish we had more people ready to want to help you with your apparel needs like it used to be.. Shelia assisted my daughter from start to finish and was kind, patient and excited with her . It was a pleasure shopping at the boot barn. Roy even fixed up her cowboy hat to fit better.”
“I came in over the weekend and had a great experience. Within a minute or two of walking in, I had been measured for fit and the staff went out of their way to show me around. I ended up buying more than what I walked in for, but it was all stuff that I needed and just didn't expect to find. I wish I could remember the salesperson's name (associate #98058 on my receipt) that assisted me. He was outstanding and I'll definitely be back to visit any time I'm on that end of town.”
“The employees are so nice and this store has so many band tees and cool merch. My family and I always love to come here when we visit the mall. It’s a must stop!”
“Great customer service! I called the Fayette Plaza store in Lexington & placed an order over the phone with Courtney & she was great! I don't live in Lexington but arranged to have my order picked up by my son. Described what I needed & she got in touch with the warehouse & made sure they had each item & size I needed. Very patient & sweet to talk to. Everyone should have a Courtney working for them!”
“I love this store and I don’t even wear men’s clothing. I have purchased two bespoke shirts as gifts for my nephew from Austin. Austin was very through from fabric selection to measuring. And my nephew loves his shirts.”
“It is the best place in Lexington, Kentucky, it has the best Texan hats, caps, it has the best boots, design, color, shape, type from several companies, variety of shirts, styles and designs, very good prices, recommended at 100%. ?? there is no other ❤️”
“Alumni Hall is a hidden gem for clothing enthusiasts! The store boasts a diverse range of quality apparel, catering to various styles and preferences. Whether you're a sports fanatic or a fashion-forward individual, you'll find something to love. The officially licensed collegiate merchandise is a standout feature, and the attention to detail sets Alumni Hall apart. The staff is not only friendly but also knowledgeable, providing a personalized shopping experience. Fair pricing, frequent promotions, and a well-curated accessory selection make this store a go-to destination. A perfect blend of style, quality, and affordability—I highly recommend Alumni Hall!"”
“Incredible suit selections and the service was impeccable! Everything was reasonably priced for the quality of the items. I'm super happy with my purchases and plan on returning.”
“Tahishka S. was phenomal! I brought in some staff members for winter workwear and she helped us navigate not only the wide selection but also the our company uniform stipend program. I literally could not have done it without her and others, many thanks!”
10AM - 7PM
120 Summit At Fritz Farm, Lexington
Mens Clothing
“Great experience with returning my online purchases. The staff were super helpful and attentive and made the process easy. They also assisted with attempting to find my next paivof boots and other accessories.”
“Had the BEST experience with Molly! She was so helpful and super sweet! She picked out dresses that were out of my ideal dress style and one of the dresses she picked out I ended up falling in love with and went home with it! Next time you go ask for Molly!!”
“An employee here went above and beyond to help my daughter find some Miss Me jeans. She knew her sizing and helped us find the perfect jeans. This is a super nice store with wonderful staff. Thank you for helping us yesterday!”
10AM - 8PM
2300 Sir Barton Way #130, Lexington
Mens Clothing
“As always, great experience when visiting from PA. Ended up hitting a pretty good winter sale. Store points don't expire - saved over $10 from our earned points from last visit.”
“The associates were super sweet, patient, and helpful. It's my go-to store for favorite bras. Much love and many thanks to all the ladies who assisted me today.”
10AM - 8PM
3401 Nicholasville Rd, Lexington
Mens Clothing
“Edit: Ellie was wonderful and made it right. Will definitely be back! GREAT customer service!I like the store, but am disappointed with pricing. They had a sign saying All short sleeve tees 2 for 25. Nothing posted about excluding sizes. They charge me $34. I questioned the lady and she said it's because extended sizes are not included. This is our 3rd time shopping there and probably our last. If the sale excludes sizes it needs to be posted.”
“Ooh my God they are so professional I like the environment Michelle is a very jolly lady she helped me fill out my application and I would recommend everyone to go to express employment best staffing agency
Very clean and awesome can’t
Thank you Michelle for being very sweet to me”
“Staff were quick to greet us and ask what we were looking for. The employee was quick to tell us about our options and also about a sale that was going on, then offered to help us locate other items that we w3r3 interested in.”
“I have been shopping at Howard & Miller for 39 years and have found them to be very friendly with a fine selection of clothing and a good alteration department.”
9AM - 7PM
175 Moore Dr, Lexington
Mens Clothing
“Not necessarily my style of clothing but it is a well maintained store, priced "fair". You don't get much back if you sell here but that is due to them pricing their clothes a bit cheaper than most other stores.
They have a very nice selection of jewelry that is priced amazingly. The staff is a bit standoffish but once you get to talking with them they are VERY kind and friendly.”
“We visited Macys today to find my dad and stepmom clothes for my wedding. Sandra him mens suits was SO HELPFUL, and we scored some great finds on the clearance rack!My stepmom found a great dress on final sale, and the ladies in the dress department were so friendly and helpful! I didn't catch their names, but I hope the store reads this and finds both of them AND Sandra and credits their great attitudes!”
“The shop was so clean and well organized even through black friday. The staff is very helpful and is always willing to get you what you need. I also love the clothes there, extremely worth the price.”
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“Paul Holt, is my associate with Tom James. Honestly, I cannot remember how long I have been Paul’s customer. I know it exceeds 20 years. I suspect that Paul, is the main reason I have stayed a customer with Tom James this long.
Paul, gives impeccable service and is one of the most positive and upbeat individuals I have been around. I have personally been involved in the financial services business for over 35 years and feel like I give the best overall service experience in my service area of any of my competitors. How do I accomplish that? I work harder , longer and always add value to the customer experience. I’m am not afraid to admit that Paul Holt works circles around me and I pale in comparison to the service he delivers.
Tom James, produces a high quality product and I have been ecstatic with every custom made suit that I have purchased.
Thank you, for your commitment to excellence. I will stay a customer of Tom James, as long as you keep Mr. Paul Holt, in your employment .
Stephen Rhodes
Satisfied Customer”