“This is our third mattress we have bought from Mattress Firm on Nicholasville Rd. Brian was sooo helpful! We are always pleased with the customer service we get here. Highly recommend!”
10AM - 8PM
2160 Sir Barton Way #134, Lexington“The store had a good verity of brands and price points. The salesman, Frank, really listened to our needs. He made suggestions based on those needs and did not try make the most expensive sale. He seemed very knowledgeable about his product. He made suggestions on sale products that would complement our new mattresses. Frank was very efficient in completing our sales transaction and scheduling delivery. I feel like we will receive good quality items for a fair price.”
10AM - 8PM
2350 Woodhill Dr Suite 128, Lexington“Keith is amazing! He really was able to educate me on the mattress. I didn’t feel stressed about buying the mattress. He answered all my questions and was soooo kind to my girls! He even let them try the fancy bed!!!”
“Keith greeted us at the door. Asked us specific questions to determine which mattresses were a fit. He guided us through the features of each one, let us try them out to see which mattress we liked the best! We are SO happy with our experience at Sleep Outfitters today, a smooth process. Thank you!”
“If you’re looking for a pleasant shopping experience, seek out Karlin! His positive & infectious attitude takes much of the stress out of the process. Sure hope Sleep Outfitters are investing time into his development … I could see him rising through the ranks. Well done!”
“We came in looking for a Serta mattress as we had good experience with a previouspurchase of a Serta. Josh was able to get us an AMAZING deal on a luxury hybrid mattress that would have been way out of our budget. Because of the mattress price, we were able to upgrade to an adjustable base and get delivery, pillows, mattress pad and a 125 day return window! We will be shopping the outlet for any future mattress purchases and referring all of our friends!!”
10AM - 8PM
3270 Nicholasville Rd #120, Lexington“Robert was super helpful! He got me a great deal and went above and beyond to make sure I was happy with my new mattress! I would recommend Mattress Firm highly! I checked at another store and the same mattress and accessories would have been at least 2000 dollars more! Thank you Robert!”
Open 24 hours
932 Floyd Dr #140, Lexington“I had a great experience with Dropbox mattress in Lexington Kentucky. I bought a mattress and the mattress is perfect wasn't a bad price on it either .had no problems paying for it and I would buy another one from them in the future.”
10AM - 8PM
272 W New Cir Rd, Lexington“One of the most rewarding shopping experiences of my life, purchase was effortless and the sales lady (Tina) was exceptionally polite and explained everything in great detail. Would suggest everyone check this place out!!!!”
“Our Sales Consultant, Mark has been fantastic. He has ensured we have had everything we need and has gone above and beyond to deliver the highest quality of service. We highly recommend working with Mark.”
“Burke Furniture has always been our first choice when looking for furniture. They have a great inventory and their sales staff are courteous and helpful - never pushy.”
“A great experience actually. My wife and I were immediately greeted with a warm welcome by Brian Rutayisire who was able to help us understand everything we needed to know regarding purchasing a couch from this store. He was very friendly, polite, and easy to talk to.”
“Went in store & had an excellent shopping experience! Later spoke on the phone to order a piece of furniture with Sheila, and she was so kind & patient it made for such an enjoyable experience!”
“Fred is great at what he does, you will get the best service and great prices. I bought a queen nectar mattress and I absolutely love it for the price I got it at.”
“Nathan was very helpful! It was nice that he gave us our space to look around and try things out and talk without the feeling of someone over your shoulder. He was there when we had questions and helped us find some great pieces! We will be back!”
11AM - 8PM
3555 Nicholasville Rd Suite I-940, Lexington“Our salesperson, Melinda was great. She listened to us and what we needed in a mattress. She was very thorough and informative. She really understands her product.”
10AM - 8PM
1750 Bryant Rd, Lexington“Ashley did a good job communicating the estimated arrival time via text and I could tracktheir route with an exact arrival time. The movers were courteous & did a great job.”
“Had an awesome experience dealing with Q and Bill. They set my husband and I up with a new Tempurpedic, and we bought 2 nectar mattresses in full size for our kids. The store had been newly renovated and I really appreciated how clean it was inside. The sales staff mentioned that they were locally owned and they really made us feel great like they really cared about helping us.”
11AM - 6PM
2514 Regency Rd Suite 104, Lexington“We were idiots and measured one couch but not the other without realizing the one we bought was a little bigger than we wanted. Although we only opened 1 box he still took them back. We called right away as soon as we got it home. Not to mention Mr. Duke is a wonderfully pleasant man in general.”
“My experience with Bob’s furniture was a five star. The only reason why I bought there was because of my sales person Maurice he was very kind and very professional. I want to thank him for his time and I hope management will let him know that he is doing such a great job, it was the first time that we bought from Bob’s furniture and I will return.”
“This is how our complaint ended up. On 6/19/2022 I filed a review found below. It took months to get this issue resolved. It was finally resolved to our satisfaction. The process wasn't fun and one of the customer service representatives was ill informed and beyond rude. However, I found the rest of the department to be courteous, well meaning and helpful. The Department is lead by a gentleman that will truly listen, research your facts and try to see your point. If it is worth the effort and you honestly represent the facts, then it will be worth the result. Tempur-Sealy is with the effort”
“Brian was absolutely amazing and so helpful! He was not a typical sales guy he really found us the best deal and then even went above and beyond so we could pick it up same weekend! Will definitely be back for our next bed!”