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April 2024 by Debra Hardin
Manager Brian and associate Joe were very knowledgeable and committed to excellent customer service.
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April 2024 by José j Pérez
They were extremely kind and cordial in everything
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April 2024 by Amanda Miller
This is our third mattress we have bought from Mattress Firm on Nicholasville Rd. Brian was sooo helpful! We are always pleased with the customer service we get here. Highly recommend!
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April 2024 by Mr Martian
Brian was very nice and helpful! Good service!!
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March 2024 by Margaret Wells
The sales rep. Brian, was so patient and kind and helpful. He helped us pick out the right mattress and and base and let us try as many mattresses as we wanted and he just gave us the information about the beds. He was knowledgeable .He really helped us in the financing and everything and I appreciate that so much and he's one of the kindest sales persons I have ever met. I have a disability and he helped me get in and out of the beds if I needed it and was very friendly. He does a magnificent job. God bless him.
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March 2024 by Morgan Wells
Our sales associate Brian really made finding and buying a mattress a wonderful experience. My mother is disabled and has been suffering with a poor mattress for years . Brian was so kind and patient with her and even helped her in and out of several beds. He gave us space to explore and was very attentive and patient. My mom and I got matching beds that were both soft and supportive and my mom got the base that included massage to help her with her sciatica. Brian got us several discounts and made the financing very easy.
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March 2024 by Anna DeWeese
I went to Mattress Firm for the first time today. The person who helped me was Sara. She was very knowledgeable and answered all my questions. I bought a bed and I am so happy with the purchase! Go see her on Nicholasville Road.
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March 2024 by Jerry Caudill
Sales Manager,Brian Williams was excellent to work with.He explained in detail, with different comparison in several mattresses.?
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March 2024 by Gwen Strickland
Rep Robert was great at picking out what I needed and got me a great price!
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March 2024 by Woody Slinky
Very knowledgeable and helpful! Clean store! We bought a nice mattress! Manager was fantastic
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February 2024 by Hanna Morguelan
Brain was great! He helped me find the exact mattress I wanted, even when it was hard to find.
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February 2024 by April Elliott
Sarah was very helpful and easy to work with! She was knowledgeable with every question we asked and we had a great experience!
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February 2024 by Joan Zarth
Sarah was wonderful. We had visited other stores and the service was not comparable to the time and attention Sarah gave us. It truly was a pleasant experience and I would highly recommend this store to anyone needing a mattress. ( especially dealing with Sarah)
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February 2024 by Chris Allen
Great shopping experience. Brian and Sarah were professional and really knew their products.
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February 2024 by Lee Ann Musgove
Brian was terrific to work with from start to finish. Knowledgeable and friendly!
