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“The staff at this store is the best! I had several very delicate items sent that they packed for me, and everything got to me in perfect condition. Keep up the good work guys! Thank you!”
“I needed to return some packages before I missed the return date, and Paige was very helpful and knowledgeable. She worked quickly and had so much patience while I worked to find what I needed!”
“Jennifer!!! I went in her location today completely overwhelmed and running behind turning in papers for my divorce. She sympathized with me and made sure I had everything I needed scanned, emailed and notarized in less than 30 mins. She will never know just how appreciative I am.”
“Bryan and his team are the cream of the crop. Great care is taken to ensure your item is packaged safely and sent to its proper destination. Love this location!!”
“The staff was very friendly and welcoming. Tracy was the rep that assisted me with my shipment and she was wonderful. Fast accurate awesome service. I will recommend everyone to use this location.”
“what more can I say about this place? The prices, the staff, the convenience, I mean come on! I had an extremely rushed and complicated pack job that made me want to pull my hair out, the young man I think he said his name was Michael, he was the manager of this fine establishment and wasn't phased by the sheer extent of my pack job, he looked at me and said let's get it done. With that being said within 15 minutes from the time I walked in, the job was done, it was expected next day for delivery and I must say they've earned a customer for life. thanks for everything!”
“I had a package that I shipped to a former client who I sold a house for. The package was returned to the UPS Store on Star Shoot Pkwy in Lexington due to my clients building a new home and the driver was afraid to leave on the job site. The Asst Store manager, Jodi went ABOVE AND BEYOND TO contact me and help me get this package sent back out to my clients in Western KY! I cannot thank you enough Jodi!!! So happy UPS has so many awesome employees!!”
“Had a small issue getting a downlowded attachment from an email printed...but SHERYA @ store #2940 in Lexington,KY really tried her hardest to get my print out to perfection and was not completely satisfied I really appreciated the time she took and her honesty and pride she exuded during my visit. What the world needs now is more people like SHERYA who are genuine, honest and kind! She deserves a gold star, a promotion and s raise! If I were her boss, I'd make her employee of the month!!...thanks again, Chris S.”
“Ive been to this location numerous times. The staff here are so personable and helpful that I now will never go to another UPS store. Maci and Morgan are always on top of it.”
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“Steven went above and beyond to help me today and I really appreciated it. I was alone with my toddler and had two large boxes. He saw me approaching with the first large box and ran to open the door for me. He offered to bring in the second large box from my car so I could carry my toddler. I generally have a good experience at this store, but today was extra good. Thanks, Steven!!”