Lovesac is dedicated to creating comfortable, adaptable furniture that lasts a lifetime. Their Sacs and Sactionals are designed to be washable, changeable, and expandable, allowing customers to invest in furniture that can evolve with their needs and reduce waste. The company emphasizes the importance of comfort and innovation, showcasing products like The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™, along with advanced features like StealthTech Sound + Charge, an immersive audio system integrated into Sactionals for a 4D sound experience. Customers appreciate the friendly and knowledgeable staff, such as Donna and Tanner, who provide excellent customer service by helping with product details, missing pieces, and ensuring smooth ordering processes. Despite some assembly time and minor issues like a damaged piece, many reviewers find the setup worthwhile for the comfort and snuggle factor of their new furniture. Overall, Lovesac offers a stress-free shopping experience with quality furniture designed to meet families' needs and bring comfort into the home.
Great experience. We visited, tried out different options in the showroom, and left with a quote. Then we came back later that day and after finalizing our preferences, we bought a couch! Exciting! Having the wooden blocks to choose a layout and see possibilities was really great.
May 2024
Donna was amazing and knowledgeable. She helped me with the missing piece on the sactional and ordered the product to deliver it to my home. I would recommend visiting to this store if you’re looking for any furniture with great customer service.
November 2023
I couldn’t be happier with the product and the customer service. A+
