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March 2024 by josh tucker
My favorite place to buy clothes in Lexington. Otherworldly service, great collection of high quality items, and fair prices. A winning combo.
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March 2024 by Kristie Hanks
Fantastic service! Best place in Lexington for men’s clothing! Darrell and the staff there are excellent and always so helpful! We love Logan’s!
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February 2024 by al dixon
Spent several thousands in this store. Purchased 4 pair of pants on my last visit in November, all 4 pair tore in the same spot approximately 3 months later. Far from being the luxury brand pants that they tell you. Call my sales rep to advise him that the batch of pants that I spent nearly a thousand bucks for was defective and the only resolution this self proclaimed high class establishment offered me was a free pair of pants. I told him that if that was their way of treating a loyal customer then I refuse your offer and will not be spending any more money at your store… My notice to shoppers , save your money folks and pay cheap for cheap clothing and not be fooled…..
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February 2024 by Kelly C.
Incredible suit selections and the service was impeccable! Everything was reasonably priced for the quality of the items. I'm super happy with my purchases and plan on returning.
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January 2024 by Chris Banaszek
I can't speak towards the in person experience but my online experience has to be shared:I recently purchased a Peter Millar item from a different retailer at what was genuinely a good price (a normally $450 coat for $360 during Black Friday/Cyber Monday). The item was exactly as ordered and I was very happy with it.Yesterday I saw the exact same coat on sale on Logan's website for a price that was so good ($225 - legitimately 50% off the current retail price if you order from PM directly...for an item from this year's collection) that I immediately returned the item to the original retailer and re-ordered it from Logan's.If that wasn't good enough, before ordering, Logan's sent me $20 off my first order....bringing the cost of the $450 coat down to $205 + shipping.This all would have been great enough already - but to my surprise, mere hours after placing the order, I received a notification that my order had shipped. Not just "Label Created" type of shipped...but legitimately was in the mail, on the way. To be clear, this was the default shipping option.Assuming the item arrives with no issues, I can't stress how impressed I've been, on both the pricing and the shipping.I live multiple states away - and can safely say, with truly no hesitation, I'd happily shop here again, both online and if I'm ever near the store.Highly, highly recommend.
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January 2024 by Michelle Shane
Excellent service. Quality clothing.
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December 2023 by David D.
I am writing to express my sincere appreciation for the exceptional customer service I received following a recent on-line purchase with your company. I had ordered a small quantity of Barbour Thornproof Dressing, which, to my dismay, got lost in transit despite being shipped promptly. Given the situation, I reached out to your customer service team and was assisted by Steve Logan. I must commend Steve for his exceptional service. He was not only incredibly pleasant to interact with but also remarkably efficient in addressing the issue. Upon understanding the situation, he did not hesitate to re-ship the product immediately. What impressed me the most was how hands-on and attentive Steve was throughout the process. It is increasingly rare to encounter such a high level of personal care and responsiveness in customer service today. Steve's professionalism and dedication truly set a high standard and reflect positively on your company. Because of this positive experience, I feel confident in recommending your company to others. This kind of customer service is invaluable and deserves recognition. Thank you once again for the outstanding service, and please extend my gratitude to Steve Logan for his exceptional handling of my issue.
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December 2023 by M W
Old Lexington charm and expertise. Fine gentlemen and a very welcoming atmosphere. If you want a dress well.. check them out!
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December 2023 by Keith White
Very nice suits and excellent service
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October 2023 by Whit Widdowson
Best men's shop in Lexington and the region in my opinion! I have shopped with Logan's for the better part of 10 years and have never been disappointed. They have always been helpful and friendly every time I come in. These men and women helping treat you like family. The store has fitted me for many Keeneland meets, weddings, funerals, and even my own wedding! They are top notch. When you go in ask for Jamie, Darrel, or Josh! If none of them are available there are plenty of others to assist!
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March 2023 by Gary Jackson
Great place to go for men’s clothes. Always a good place to get your uk gear also. They have top brands like Peter milar and vineyard vines.
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March 2023 by Chris V.
I purchased a Tommy Bahama sweatshirt from Logans of Lexington. I live in New York State and Logan's of Lexington sent my item to a location in Florida. I spoke to Steve Logan who was less than helpful and refused to refund or replace the item. I filed a consumer fraud complaint with The Commonwealth of Kentucky Attorney Generals Office In regards.
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March 2023 by Delbert Borders
Price and selection was great. Staff was friendly and very helpful.
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February 2023 by Jeff Fritsch
Bought a pair of gray dress pants for $220. Had an issue with the hem. Mr Logan personally called me to make it right. First class customer service! Thanks so much!!
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February 2023 by Yael Lever
Received a different item from the one I had ordered. I tried to contact them multiple times to return/refund the item and was unsuccessful in even getting a response.
