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November 2024 by Laura McDonald
I'm done. Weeks ago, Leslie Shoulders told me she would call my doctor's office to switch my cpap supplies back over to Lincare. My machine and mask are updated (Leslie knows this, and that I needed a new mask cushion), so when the call center jingles they are unable to fill updated orders until she does her part. I waited 3 weeks, and since then have called Leslie 3 times waiting a courtesy week inbetween each call. It's pretty obvious I'm not going to get a call from her, but the call center still loves to uselessly contact me. I'm off the merry-go-round with a poor review. BAD business.
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October 2024 by Kevin Hopkins
My mom’s oxygen concentrator machine quit at 2:30 pm today. I made the call and the lady on there after hours line got me hooked up with there delivery man Barry. Barry called me within 2 minutes and had new concentrator here and hooked up within a hour. Great Service and Great People. Thanks
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October 2024 by Sheryl Fisher
Zero stars if I could. Have been waiting for 4 weeks for the correct wheelchair so my husband can move around our house. The one they gave us is too wide for our interior doors. Four weeks is absurd!
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September 2024 by CHARLES MOORE
Good service
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August 2024 by Deanna Perez
My son uses oxygen, and we moved to Kentucky a few months ago. We have never had such an issue with communication in the two previous states we lived in and rented tanks. We were charged for an item for three months we do not have. I called and talked to the lady there. She said yes I know he doesn't have that because it doesn't work for his issue. She said she would contact the company and rerun the bill. I asked her to contact me with the new balance. I was never contacted and they just ran the payment for the amount in question. I am beyond angry that I wasn't called or told that the amount would be processing. Someone call me ASAP.
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August 2024 by Jacqueline Riddell
My mother gets her oxygen from here. This plase has been nothing but a hasle to her we have to go all the way to Lexington to get it ourselfs that is of she wants to wait on it and take the chancenof running out. They have even lied and said it was delivered once and she never got any we had to get a tank or a few from friends otherwise she would of been screwed. We got to go tomorrow so ill let you know how that trip goes. Write a review about this upcoming trip!!!! But the lady that did help her was very nice and helpful!!
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August 2024 by Sharon Elliott
My family and I went on a vacation out of state and Lincare made sure that when I arrived Oxygen was waiting for me. The day that we left, they were there to pick it up. Making my vacation absolutely effortless. They were wonderful to work with.
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June 2024 by Christina Routt
Used Lincare for medical equipment for a patient and Joey was pleasant efficient and knowledgeable in the equipment delivered. I appreciate his ability to explain all the aspects if the service provided with billing insurance and use of equipment. Your company is lucky to have such a dedicated employee. He can make all our deliveries!!!
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June 2024 by Katrina Jackson
I have to give a shout out to Mason. Thank you so much for your personal professionalism when you deliver DME to our patients! I love the way you introduce yourself in just such a professional, respectful way. You are quick, accurate, and so pleasant. I hope you will get notified that you are appreciated!!
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June 2024 by Candace Carroll (Candyjo)
Don't do any work for them if you are a contractor. You WILL NOT GET PAID!!!!!! That's great that Lincare is sending me a number but it does no good to call since you owe Decker Down contracting over a thousand dollars and we have contacted the attorney general. Thank you
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May 2024 by Shelby Strode
Physical Therapists Courtney and Bryon are outstanding!! They are very courteous, genuinely caring and punctual. They encourage me to do my best during sessions. With their assistance, since my hip replacement surgery I am progressing well. My nurse Heather is personable and caring. There were a couple of hiccups re; another nurse, but things are fine now. Overall, I am pleased with their services.
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April 2024 by Jonette Lowe
I have been using Lincare for around 4 years. They have always been very helpful and professional. They have always been very prompt to assist with any issues I might have had. They had all my replacement filters and hoses on automatic delivery right to my house.
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April 2024 by Sharon Bartley
Great care
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April 2024 by Johanna Hislope
They delivered the oxygen concentrators-portable and large one-the next day after my doctor indicated I needed it asap. Very nice and the working of it was explained very well.
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March 2024 by Joshua Bush
The lady I've dealt with is the most sweetest lady and very professional.(Darlene Fleming). Just wish the whole organization was as professional as her.
