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March 2024 by Ed Wirey
Good place to go for glasses. Excellent staff, only place to go to.
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March 2024 by Eric Routt
Sam and the other associates are awesome very helpful and nice!!
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February 2024 by Lyle Blunck
Samantha was great and helped me get the frames I wanted. It even took less than 5 minutes! Thanks Samantha!
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February 2024 by Jessica Stepp
I absolutely adore the staff at The Summit (formerly Lexington Green) location. I needed to exchange my frames for another pair and Shawn absolutely went above and beyond to get me taken care of! We had the best conversations with her. She was so relatable and made you feel so at ease. Additionally, on my previous visits, I have always been so impressed with the manager, Rebekah, who is incredibly polite and always pitches in to help her staff and customers in any way possible. This will forever be my LensCrafters location. I cannot commend them enough!
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February 2024 by Tammy Jones
Zoe was very kind and professional. She has a great personality for customer service. She made my experience quick and easy?
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January 2024 by Jason P
Used to have a lab in house for glasses but now the Lexington Green location has shut down the lab and turnaround for new glasses is like other options… “7-10 days”. Will just shop around for better deal closer to home. While the lab situation is disappointing, that location does have outstanding customer service.
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January 2024 by Sandra Whitt
The best customer service I believe I have ever had! From the moment you walk in the door you are recognized and welcomed. I went to visit for the first time on the last Saturday in January and it was extrememly crowded. Even then, the manager Rebekah Weathers welcomed us, told us to look around and let someone know if we needed any assistance at all. Upon checkout, she again was extremely courteous and helpful in trying to find us the best deal with a coupon I had. My husband and I mainly had contact with Ms. Weathers, but a young gentleman at the counter was also very courteous and where he could not answer a question, he was quick to find someone who could. Kudos to this crew at Lexington Green LensCrafters for the best cjustomer service around! Thank you!!!
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January 2024 by Jonathan Sturdivant
Great experience and Sam was helpful
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January 2024 by imagine93
Even with the store was end of year crammed it didn't feel rushed
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January 2024 by Jan Carden
Zoe was super - personable, professional, and knowledgeable. Very pleased.
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January 2024 by Suzanne Miles
A few weeks ago I was in a pickle because of a broken pair of Ray-Bans. I called the Hamburg store and they weren't much help and told me I needed to call the Lexington green store. So I did and ended up (unbeknownst to me) speaking with a manager. She helped me amazingly on the phone and when I got to the store she went well above and beyond to help me out. Today I went in for my yearly exam at the eye Dr attached he'd to the store. Both the eye Dr and the staff at the store were amazing. I have been a lens crafters customer for decades. And I have gone to one in every city I've lived in. This is by far the best one.
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December 2023 by Kenneth Payne
Zoe was very accommodating, knowledgeable and helpful!Great experience
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December 2023 by Tatum Fowler
Sam was so sweet and professional! Thank you for helping me pick out the best pair of glasses for me!
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December 2023 by Around The World
Samantha 227689 was awesome ! Very warm and informative . Great customer service ! It’s always a pleasure going to Lena crafters store 180 . Been going there for decades ! Thank you for excellent service and happy holidays !
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December 2023 by Morrison Mims
The whole staff at the Lexington Green LensCrafters is AMAZING. I refuse to go anywhere else because of the treatment I receive with each transaction here. Rebekah and Kiara make the whole process seamless and I leave feeling great, confidant, and excited about my new glasses!
