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March 2024 by Karl Wetzel
The regulars know my name and my wife's, they are very friendly. Relationship is a 2-way street. I and they all have worked to make an great relationship. I do not like your automated system.
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December 2023 by FYH Practitioner
They try thier best. Appreciate them
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October 2023 by Lisa Hodge
Great place
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May 2023 by LD
Great professional staff. Always helpful, courteous and will go beyond to help you.
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April 2023 by Marc W.
I was at the Boston Rd. Kroger recently and as I was checking out, the young cashier said, "Thanks, Bud." I realize this isn't a big deal for some people but it's one of my biggest pet peeves. I had hoped to help teach the young man about manners and customer service by telling him my name was not Bud. He looked me right in the eye and said, "Thanks, Pal." Very snarky this time. The situation deteriorated from there. As I continued to explain to him that referring to customers as Bud, Pal, etc. was rude, he started shouting at me to, "enter my pin number, take my stuff and get out of the store."My guess is Kroger never really trains its checkers on how to deal with the public. They're probably happy to just have a warm body to fill the spot. I am very excited about the prospect of a Publix coming to Palomar. I'm there all the time when I'm in FL and never had an experience remotely as bad as this in one of their stores.
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November 2022 by Michelle M.
I shop frequently to the Kroger's on Boston rd because it's convenient and the Staff is so nice and professional however, it's the worse Kroger's I've ever been to due to its uncleanliness!! The floors need to be replaced in the entire store. Deli and Bakery needs a complete remodel. No, I don't recommend this Kroger's. I've been driving extra miles to either go to the lovely Walmart Marketplace or all the other lovely Kroger's. Please do something to improve the local Kroger's on Boston rd they deserve it, don't just remodel resets do the entire store with a complete remodel so it can be enjoyable with a great shopping experience like I enjoy with all the other Kroger stores and I'll come back come bThank you.
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August 2022 by patrickcalloway
Everyone at this location is simply the best!!! They go above and beyond on everything they do. Over the years they have helped my family in so many ways i can’t even begin to share all the great experiences I have had with this location! This particular incident Kim was awesome, again won’t go into detail but all I can say is wow I am impressed at the level of customer service she shows everytime I speak to her! Even the techs at this location show they care, I have seen Dawson (a tech at this location) out in public outside of his work and he always says hi to my kids and calls them by name! That is pretty awesome and makes you feel good knowing they see probably hundreds of people and still yet can remember your child’s name, that is how it should be. I know I only mentioned two people at this location, but every employee there treats you like family and makes you feel welcomed eveytime you have to fo there!Anyhow, if you are in need of a pharmacy this is the ONLY place I would recommend in Lexington!!!
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March 2022 by Jenni Hall
Awesome Pharmacy team!! The are so very informative and extremely helpful!! Best pharmacists ever!!!
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February 2022 by Elaine D.
I was driving home on MoW and decided to stop at this Kroger. I needed a few things, and it was an easy stop. I had never been to this Kroger and noticed the layout was different. I was in and out in minutes, so I can't speak much for the store as a whole. They do have a spirits store adjacent. That's all I've got. 18
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February 2022 by Steve C
Extremely friendly, courteous and helpful group of folks! Very grateful to have them as my pharmacy. ?
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December 2021 by Geneva C.
Big Shout Out to Kroger! While this may go for all Kroger stores now, I'm adding the review to the one where we shop. Whether this is a new thing or not that they have implemented, I do not know. But I just found out about it and I'm so happy with the news that I wanted to share with all of you! Everyone knows we should be eating healthy. Everyone also know that in today's culture that isn't always easy. Even when you determine to make better choices, it can all be overwhelming - trying to wade through labels with words you can't pronounce to figure out the answer to the basic question - is this healthy? Because we all know how sneaky food labels can be -- they sometimes advertise in bold... "Low Fat" on something that has a lot of carbs... or Vice versa... and then there's the sodium content and all those pesky preservatives and dyes to watch out for. Do you know how many different words there are to just actually mean "sugar" as an ingredient? Neither do I - but it's a lot. So unless you can afford one of those specific mail to your door meal system weight management programs that celebrities advertise on tv - you're kinda on your own to navigate these tricky nutritional waters. Except now you're not. See, Kroger has this system that has taken a lot of the scientific research out of grocery shopping and has made it a lot more fail safe when you're trying to make healthier choices. Kroger uses "Opt Up" - a numeric system developed by dieticians who have analyzed the labels for you and based on everything - good fat content vs bad fats, empty calories or nutritionally dense, etc. - the Kroger dietitians have assigned a numeric value to many of their products in their stores. The way it works is that the higher the assigned number to any one product - the healthier it is for you. No guesswork. They recommend choosing options with opt up scores of 70 or above but so long as you keep your average where you want it - you can feel good about the nutritional choices you're making. It's been a game changer for me already. I can use the Kroger app to make my list based on the opt up scores. Without counting anything, or reading any labels, I can know that I'm improving my diet and that makes me and my doctors happy. Try it. I think you'll like it too!
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July 2021 by Pam Wade
Dawson and the entire staff are 5 Star! I don't even live in the area anymore but I still use this pharmacy and will continue to do so! Thank you Dawson for being so friendly!
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May 2021 by Beth Lindsay
The management and staff of the Mill Pond Kroger pharmacy goes above and beyond what is expected of them at all times. They are an excellent group of people to deal with.
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January 2021 by Vicky R.
This store is in need of new management. Sale items are never in stock. Few choices. No drive through pharmacy. I've shopped here a year because of the location to my home. Nothing has changed. I will start going elsewhere to shop.
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December 2020 by Shonda C.
This is not my local Kroger, but this one is conveniently located to shops I frequent. The layout is a bit different from my neighborhood Kroger, but not to difficult to figure out. They have some of the same amazing offerings and on this trip I decided that I would take a look at the sushi. However, I chickened out and didn't try the offerings...Maybe next time in the near future.
