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July 2024 by Mariah Dence
Jessica is amazing and I could not reccomend her more! I do not trust a lot of people to cut my hair, especially my curls. She took the time to ask me a lot of questions about my everyday routine, my products, and what I wanted it to look like. I appreciated her knowledge and the entire experience was beyond amazing! I was relaxed the entire time and cannot wait to get my next appointment booked!
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April 2024 by Cole
The new space is beautiful! Jessica always does an amazing job on my hair and every time I am in that shampoo bowl with the massage chair and heat packs, I just drift off to the most peaceful place! Highly recommend it!
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October 2023 by Lola Matthews
She did a great job
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August 2023 by Kennedy Konshak
My facial with Hailley was incredible!! It was a relaxing and refreshing experience, and my skin was glowing for days! She was extremely professional, explained everything thoroughly, and made excellent recommendations. I am already looking forward to my next visit!Service: Skin treatments
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August 2023 by Brittany Fathergill
This salon is an Aveda concept salon. I truly look forward to everything they add for just a color retouch. Smelling calming oils while they massage your neck, hot tea, warm neck wrap and warm eye pillow and warm cushy pad for your chest while you're getting a wash. It's an all Aveda experience! Well worth it.
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June 2023 by Ashley Hamilton
What an awful experience. I booked a haircut and color but upon arrival was informed they only had time for a haircut. I asked for just a quick root touch up instead of a haircut even and was refused. They would not make any accommodations and just said the receptionist who made the appointment was out all week so there was nothing they could do. Do not recommendService: Haircut
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April 2023 by Michel
Joli is the best! I see Jill and have always had an excellent cut and overall salon experience. She does such a great job of listening to what you want and executing it flawlessly. I always leave feeling beautiful and pampered!
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April 2023 by Teresa Ryan
Exceptional customer service on every level! From the stylist to the support staff, everyone is friendly and excels in their craft. You enter the salon as a random customer, but exit as a valued member of the Joli family!
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March 2023 by Edie Sohigian
I always feel so pampered at Joli. Everyone knows my name and cares about my overall experience. I always look and feel better when I walk out and can wait to walk back in!Services: Skin treatments
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March 2023 by Miriam Navarro
They try to upcharge you for smelling their essential oils and hand massages. However, their haircuts are mediocre I started with layers in my hair and now everything is one length. I will be be booking an appointment at a different salon to fix what they did.Services: Haircut
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September 2022 by Lisa W.
Had a great experience at Joli. The receptionist worked hard to make an appointment that worked for my busy schedule. I have curly hair and Daphne gave me a great cut. My color came out perfect. Friendly staff. Will definitely be back!
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August 2022 by Angel Parcell
They requested volunteers for extensions, and I made an appointment to get color matched. I arrived only to be told I was replaced by someone who could come sooner. That's fine, but it doesn't seem like an attempt to contact me was actually made as there were no voice-mails, emails, messages or anything from them. So I drove an hour in the rain for nothing. A bit more courtesy would be appreciated. Apparently I'm not the only one they did this to. Do yourself a favor and take your business elsewhere.
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July 2022 by Angel Smith
They requested volunteers for extensions, and I made an appointment to get color matched. I arrived only to be told I was replaced by someone who could come sooner. That's fine, but it doesn't seem like an attempt to contact me was actually made as there were no voice-mails, emails, messages or anything from them. So I drove an hour in the rain for nothing. A bit more courtesy would be appreciated. Apparently I'm not the only one they did this to. Do yourself a favor and take your business elsewhere.
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July 2022 by Samantha Richardson
Will not return!!My experience: As a previous client, I recently received an email from Joli salon looking for hair models for extensions as a part of a training. I replied within 30 minutes of this post to be one of their models. They got back in touch with me and offered a day for me to come in and get color matched for the extensions. So, I rearranged my schedule with work and my babysitter to make sure I made it to this appointment as the email said it needed to be made before I came in for the training. Then I show up today, was seated as if I was beginning my appointment, then the hairdresser confirms what i am there for and says she’ll be right back. She comes back with another lady who proceeds to tell me that there has been a mistake and they have all the models they need and that the colors had to be turned in last week in order to get them there in time. I asked why I was not contacted and they said it was just overlooked. So, I understand that mistakes happen, yes, but the way it was handled was ridiculous. The lady said if you’d still like to do it we can offer you 20% off as it’s still a “training” service. I was appalled. First off, I guarantee I was one of the first clients to reply to the email, second, I rearranged my entire schedule to make sure I made it in time, and third, they should have honored the service even if they didn’t need me as a model anymore simply for wasting my time. With such a prestigious salon I expected more. Needless to say, I will never return.Previously, as a client I felt as if my service was just “ok”. Yes, they offered a drink and was pleasant, but I wouldn’t say the hair service was anything spectacular.
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June 2022 by Susan Nyberg
Love this salon and my stylist and employees! Wonderful experience as well as exceptional services! Have been a client since 2012.Service: Haircut
