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February 2024 by Caroline G.
Expert guidance in selecting shoes, best selection in town, friendly staff, community minded.
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January 2024 by S M.
I've taken several friends to John's when they've come to visit. They have all found fabulous shoes that they can't find elsewhere. Recently we went to see about sending a pair of shoes to a family member. Service was great, mailing costs were reasonable. And my husband actually enjoyed looking for shoes for himself... which he found! Thankful for this locally-owned business!
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November 2023 by Allison B.
It's so interesting that this store was voted one of the top running shoe stores in the nation, if I recall correctly. I thought I might pick up some new running shoes while visiting Lexington recently. They definitely have a large selection and the staff members were friendly, but they certainly didn't look like experts in their field. The employee that worked with me was very new and had to defer my questions to her coworkers. And while the others were again, very helpful, they didn't look like runners or people who could recommend running shoes. Compared to stores that actually scan your feet, look at your arches, watch you walk, etc., they did none of those things. It was up to me to suggest what type of shoes I wanted them to bring me to try, and they didn't have really much information about shoes that would work best for my needs. I decided to hold off until I got back home to purchase shoes.
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October 2023 by Cory BlackEagle
Staff is incredibly knowledgeable of both their products and proper fitting of shoes as well as foot and movement mechanics of the foot. They are incredibly patient when multiple shoes and sizes have to be tried, and the fact that they are friendly and fun to work with is a great bonus! This has been my go-to place for active footwear for years.
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October 2023 by Santiago Posso Murillo
They walked me through the process to get the best running shoes according to my gait. I am about starting to run so I did not have any prior knowledge about what shoes could be better for me.
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October 2023 by Susan Routt
A Lexington institution. Personal attention and service. John himself came in and fitted my shoes for me one day when the front was busy. ❤️
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September 2023 by Toni Stone
Me and my husband were helped immediately upon entering and we both agreed we left with the most comfortable running shoe we had ever tried on!
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August 2023 by Jeff Womack
Stopped in 3 months ago and tried on several shoes. Guy ordered my size in the style I wanted. Was going to call me when in and never have heard anything. Pretty unprofessional.
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August 2023 by Connie Moore
John’s is always great! Beaumont or Ashland Ave - you can’t miss. Great selection of quality brands with helpful and knowledgeable staff.
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August 2023 by Brittany McKinney-Brown
This is the best place for high support shoes. Everyone working is very helpful and knowledgeable. I have a very visible scar from ankle surgery and the staff member that helped me was very understanding and accommodating when I asked for a private place to try on.
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July 2023 by Whitney R
Went in knowing nothing about what I needed in a shoe except something that didn't make my feet throb at the end of the day. I am older, overweight, and have some foot issues like a fallen metatarsal, diabetic neuropathy, and plantar fasciitis. But, I stand all day on concrete at work and I am trying to walk more for my health. It would have been so easy for someone to disregard these issues and just stick me in a pair of pricey shoes and tell me to hope for the best. However, the associate was so very helpful and took his time to put me in two pairs of shoes that were PERFECT for my needs...one for standing at work and one for walking. I have been walking so much more now with these supportive, comfy shoes! They analyze your gate and wear pattern on your current shoes and actually listen to what you tell them. How they do this takes a lot more time and effort, but in the end, was exactly what I needed. I can definitely end up spending way more time and money getting shoes that are terrible for my feet than if I just go to John's and let their expertise steer me in the right direction. Love love love this store!
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July 2023 by Hayley Godby
Super helpful and friendly staff. They only carry high quality products and their sales are great. John's is a Lexington institution!
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July 2023 by M. M.
Received quality help from an older man who has been there many years.2 other employees declined to help bc they just got off.....even tho they stood behind counter.
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June 2023 by Rob R
Friendly service at both locations. If you want to find shoes that actually fit your feet go have your gait analyzed and try shoes that actually fit. Your feet will thank you.
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June 2023 by Tim McAboy
I love John’s. They are so helpful and are a hub for the running community. Every city should have a running store like John’s.